Seasonal Tea Guide

3 weeks ago


Québec, Quebec, Canada DavidsTea Full time

**Tea Guide Wanted: Share Your Passion for Tea and Deliver Exceptional Customer Service**

Are you a self-starter with excellent communication skills, flexible and adaptable in a fast-paced work environment? Do you have a passion for tea and enjoy educating others about its benefits?

We're looking for a Seasonal Tea Guide to join our team and provide an outstanding DAVIDsTEA experience to our customers. As a Tea Guide, you will be responsible for:

  • Providing exceptional customer service and educating customers about our tea blends, gift sets, and accessories
  • Understanding the retail business and driving sales through upselling and cross-selling
  • Actively working to increase customer traffic and reach sales goals
  • Contributing to a passionate and fun team of tea lovers
  • Performing store operational duties, maintaining store cleanliness and standards
  • Staying up-to-date with product knowledge, company information, launches, and campaigns
  • Relaying promotions, events, and company communications to customers
  • Adhering to food safety principles and internal guidelines of beverage preparation and workplace safety guidelines

As a Tea Guide, you will have the opportunity to work in a diverse and inclusive environment, supported by mandatory diversity and inclusion training for all employees. You will also have access to a comprehensive training program to help you develop your skills and knowledge.

DAVIDsTEA is passionate about diversity and inclusion and committed to building an inclusive positive work culture that fosters diversity, inclusion, and accessibility. We are an equal opportunities employer and welcome applications from all qualified candidates.


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