Customer Experience Representative

4 weeks ago


Granby, Quebec, Canada Rogers Full time
Customer Experience Representative

At Rogers, we're looking for a skilled Customer Experience Representative to join our retail team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences in our stores. Your passion for technology and ability to connect with people will make you a great fit for this role.

Key Responsibilities:
  • Enhance the retail experience by providing best-in-class service and value-added solutions to customers
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach
  • Participate in community events and outreach efforts to support local small businesses

What's in it for you:
  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and Support benefits - 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

Requirements:
  • You are great with people and passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province

What to expect:
  • A pre-employment background check will be conducted
  • Previous employment verification may be required depending on the role

Work Environment:
  • Part-time
  • Variable shifts
  • Not Applicable (Regular Position)

Travel Requirements:
  • Up to 100%

Posting Category/Function:
  • Retail (In Store / Hourly) & Sales and Service

Requisition ID:
  • 313837

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.

Being a Rogers team member comes with some great perks & benefits including:
  • Health & well-being benefits
  • Donation matching
  • Paid time off for volunteering
  • Wealth Accumulation including: Pension plan & Employee stock options
  • Generous employee discounts
  • Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

  • Granby, Quebec, Canada Rogers Communications Full time

    At Rogers Communications, we're looking for a talented individual to join our retail team as a Customer Experience Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences in our stores, promoting our brands, and engaging with customers to grow their loyalty.Key Responsibilities:Provide best-in-class...


  • Granby, Quebec, Canada RONA Full time

    At RONA, we're committed to helping people bring their projects to life. As a Sales and Customer Experience Representative, you'll play a key role in satisfying our customers and achieving our sales objectives. Your expertise and passion for customer service will help guide our customers to the best product choices, while growing in an environment where your...


  • Granby, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Granby, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information, addressing...


  • Granby, Quebec, Canada TD Bank Full time

    TD Bank is seeking a customer service representative to perform a range of transactions, provide information and advice on services and products, and promote products and services to customers. The successful candidate will have excellent customer service skills, a broad knowledge of basic products, and the ability to identify customer needs and provide...


  • Granby, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Granby. As a Customer Service Representative, you will be responsible for interacting with customers, taking orders, and preparing food items to meet our high standards.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and...


  • Granby, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Granby is looking for a Customer Service Representative to manage customer transactions and provide a positive shopping experience. As a Cashier, you will handle cash, credit, and debit payments, assist customers, and maintain a clean and organized checkout area.Responsibilities:Process customer purchases and handle cash, credit, and...


  • Granby, Quebec, Canada Artopex Inc. Full time

    At Artopex Inc., we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for addressing customer complaints and concerns in a professional and courteous manner.Key Responsibilities:Address customer complaints and concerns in a timely and professional mannerProvide...


  • Granby, Quebec, Canada Artopex Inc. Full time

    Job SummaryAt Artopex Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for addressing customer complaints and concerns in a professional and timely manner.Key ResponsibilitiesRespond to customer inquiries and provide accurate information in a...


  • Granby, Quebec, Canada Artopex Inc. Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Artopex Inc. As a key member of our customer support team, you will be responsible for addressing customer complaints and concerns in a professional and courteous manner.Key Responsibilities:Address customer complaints and concerns in a timely and effective...


  • Granby, Quebec, Canada Artopex Inc. Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Artopex Inc. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesCustomer Service: Address customer complaints and concerns in a courteous...


  • Granby, Quebec, Canada Artopex Inc. Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Artopex Inc. As a key member of our customer-facing team, you will be responsible for addressing customer complaints and concerns, providing information and support, and maintaining accurate records.Key Responsibilities:Address customer complaints and concerns in a...


  • Granby, Quebec, Canada Artopex Inc. Full time

    About the Role:At Artopex Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for addressing customer complaints and concerns in a professional and courteous manner.Key Responsibilities:Respond to customer inquiries and provide accurate information in a...


  • Granby, Quebec, Canada Artopex Inc. Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Artopex Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our products and services.Key Responsibilities:Address customer...


  • Granby, Quebec, Canada 9090-1349 Québec inc Full time

    We are looking for a Customer Service Representative to join our team at 9090-1349 Québec inc. This role is perfect for individuals who enjoy interacting with customers and providing top-notch service.About the RoleThis full-time position involves working in a fast-paced environment, handling customer inquiries, and resolving issues in a timely manner. You...


  • Granby, Quebec, Canada Exodus Suretyship Full time

    As a Customer Service Representative at Exodus Suretyship Inc., you will play a vital role in helping our clients navigate the short-term loan services we offer in Canada. Your primary responsibility will be to answer incoming calls, assist clients with their financial requests, and follow up with them to ensure a smooth experience. You will also be...


  • Granby, Quebec, Canada BMO Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their...

  • Sales Associate

    3 weeks ago


    Granby, Quebec, Canada Rogers Communications Full time

    Role OverviewIn this role as a Sales Associate, you will be at the forefront of delivering an exceptional customer experience. You will be part of a dynamic retail team that represents the welcoming spirit of Rogers Communications.Key Responsibilities* Enhance the retail experience by providing best-in-class service and value-added solutions to customers*...


  • Granby, Quebec, Canada TD Bank Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized service to customers, responding...


  • Granby, Quebec, Canada TD Bank Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized service to customers, responding...


  • Granby, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly skilled Customer Experience Director to lead our sales team and drive business results. As a key member of our leadership team, you will be responsible for overseeing daily sales operations, training staff, and ensuring exceptional customer service.Key Responsibilities:Develop and implement customer experience strategies to drive...