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Special Finance Manager- f&i

2 months ago


Richmond, British Columbia, Canada OpenRoad Auto Group Full time

Manager, Special Finance

About the Role:

We are seeking a highly skilled and experienced Manager, Special Finance to join our team at OpenRoad. As a key member of our F&I and Leasing department, you will be responsible for leading a team of Credit Specialists and driving business growth through exceptional customer service and financial expertise.

About OpenRoad:

OpenRoad is one of the largest and fastest-growing automotive retail groups in the country, representing 21 automotive brands across 34 locations. We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. As one of Canada's Best Employers and Best Managed Companies, we are committed to providing our employees with a dynamic and supportive work environment that fosters growth and development.

Key Responsibilities:

  • Lead and manage a team of Credit Specialists to achieve sales and customer satisfaction targets
  • Develop and implement strategies to drive business growth and improve customer engagement
  • Provide coaching and training to team members to enhance their financial knowledge and skills
  • Collaborate with Financial Services Managers and Sales Managers across the OpenRoad Group to achieve business objectives
  • Work directly with guests to determine their financial and credit history, and provide personalized financial solutions
  • Develop strong relationships with guests to build trust and loyalty
  • Stay up-to-date with industry trends and regulatory requirements to ensure compliance

Requirements:

  • Minimum 2 years relevant experience working with Prime and Non-Prime Auto Lenders
  • Thorough understanding of credit, including credit bureaus and debt servicing
  • Excellent communication and interpersonal skills, with the ability to build strong relationships
  • Well-organized and able to manage multiple priorities under tight deadlines
  • Ability to work cooperatively with all levels of the organization and guests alike
  • Be or able to become VSA & OMVIC licensed
  • A valid BC Driver's License with a good driving record

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development
  • Opportunities for professional development and training
  • A comprehensive extended health and dental plan tailored around Associate wellness
  • Recognition and Engagement Events
  • Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching

How to Join Our Team:

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.