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Account Manager

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Fort Frances, Canada Westland Insurance Full time

We're seeking a Commercial Account Manager to cultivate client relationships and provide exceptional insurance solutions in our Fort Frances, ON office.

**About the Role** As a Commercial Account Manager, you'll be a trusted advisor, owning and supporting client relationships and understanding their business needs to provide effective insurance solutions. **Key Responsibilities** • Identify exposure to loss and recommend appropriate coverage • Cultivate client relationships by providing consistently exceptional client experience from sales to service • Leverage software and applications to manage and convert leads • Work closely with industry partners to deliver the best insurance solutions for clients • Manage policy renewals, policy changes, and cancellations • Uphold a client-first focus through the claims process **What We Offer** • An open, flexible, and welcoming workplace • Plenty of opportunities to grow and learn • Autonomy to drive your own success • A total rewards program that takes care of your financial, physical, and mental health • Flexible paid Values Days to celebrate days important to you • Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients **What We're Looking For** • Sincere and personable, with strong verbal communication skills • Excellent customer service experience • Ability to multi-task and manage time effectively • Confidentiality and discretion • Adaptability and willingness to pivot when priorities change • RIBO License an asset **About Westland** Westland is a rapidly growing organization that values growth, community, and client relationships. We strive to be a great business by taking care of clients, communities, and each other with equal commitment. Our inclusive culture values diversity and creates safe welcoming spaces where everyone has a voice and is free to be themselves.