Bilingual Field Service Representative

7 days ago

Mississauga, Ontario, Canada Saint-Gobain Full time
About the Role

We are seeking a highly skilled and experienced Field Service Representative to join our Warranty team at Saint-Gobain Canada. As a key member of our team, you will be responsible for coordinating, performing, and providing reports regarding on-site inspections.

Key Responsibilities
  • Coordinate and perform on-site inspections of roof systems, product claims, and extended warranties.
  • Provide objective and detailed documentation in conjunction with claims in preparation of on-site inspection reports.
  • Coordinate with relevant contacts to schedule on-site inspections.
  • Provide assigned reports and tasks within a timely manner.
  • Build a good working relationship with installers, technical managers, and distributors.
Requirements
  • A 2-year degree is preferred and/or 5 years of roof inspection or roofing experience.
  • Successful completion of HAAG and Working From Heights Safety Training.
  • Successful completion of driver training as required.
  • Successful completion of any assigned online courses assigned by the Supervisor and/or Department Manager.
  • Strong skills with Microsoft office products such as Outlook, Excel, PowerPoint, and Word.
  • The person in this position must always maintain a calm and professional attitude in the representation of CertainTeed.
  • The Field Services Representative must have a detailed knowledge of the entire CertainTeed Roofing and Siding line of products, installation recommendations, and processes involving CertainTeed Roofing and Siding products.
About Us

Saint-Gobain is a leading building materials company with a rich history of innovation and commitment to quality. We offer a dynamic work culture that emphasizes dedication and effort, alongside enjoyable events and company-wide activities. Our Total Rewards Program is customizable to accommodate your needs, including excellent healthcare benefits, family focus and balance, financial security, and volunteer day off.

We are an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

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