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Property Claims Appraiser, Major Loss

2 months ago


London, Ontario, Canada Intact Full time

Property Claims Appraiser, Major Loss

Join our team of experts at Intact, a leading provider of insurance solutions, and help shape the future of property claims appraisal. As a Property Claims Appraiser, Major Loss, you will play a critical role in assessing and resolving large loss claims, ensuring that our customers receive fair and timely compensation.

About the Role

  • Inspect large loss sites to produce restoration, repair or replacement cost estimates for buildings with major damage.
  • Audit estimates and work performed by contractors/restorers to ensure compliance with standards and policies.
  • Manage the appraisal process for large commercial and personal property losses, using analytical skills to identify the scope of damages and create cost estimates.
  • Work directly with customers and vendors to conduct inspections, identify the scope of damages, and create cost estimates for buildings requiring major repairs.

Key Responsibilities

  • Determine and complete the scope of large losses, and prepare detailed repair estimates of damaged buildings.
  • Travel to customers' locations to conduct inspections and gather information.
  • Deliver excellent customer service and provide technical support to internal and external claims adjusters.
  • Negotiate with vendors to obtain restoration cost agreements and ensure timelines and budgets are met.
  • Collaborate with vendors and internal teams to resolve claims and provide technical training to improve control methods and processes.

Requirements

  • Five to eight years of experience in post-claim appraisal with at least two to three years in large losses.
  • Diploma in building appraisal and/or a relevant combination of education and experience.
  • Valid driver's license and good driving record.
  • Technical and practical knowledge of restoration of damaged buildings.
  • High-level knowledge of Xactimate estimating software.
  • Effective planning and organizational skills.
  • Strong interpersonal skills and ability to find solutions.
  • Intent to deliver positive customer experiences.

What We Offer

  • A dynamic and inclusive work environment that values diversity and promotes accessibility.
  • A comprehensive benefits package, including a financial rewards program and employee share purchase plan.
  • Flexible work arrangements and opportunities for professional growth and development.
  • A commitment to employee well-being, including access to virtual healthcare and wellness programs.

About Intact

Intact is a leading provider of insurance solutions, dedicated to helping people, businesses, and society prosper in good times and be resilient in bad times. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.