Cost Recovery Administrator, Parkbridge
6 days ago
Cost Recovery Administrator, Residential (12-month Contract)
This role is responsible for the end-to-end utility billing cycle for all land lease residential properties and ensuring residents are billed appropriately. The Cost Recovery Administrator will work closely with internal and external partners to reconcile and generate invoices for distribution to residents.
The ideal candidate will have two years' relevant experience and post-secondary education, with experience in Residential Real Estate being an asset. They will be an energetic self-starter with a willingness to learn, and possess intermediate skills in Microsoft Office software and proficiency with Yardi Voyager.
Duties:
- Manage utility consumption tables and static meter records with Community and Integration Teams
- Monitor and review integration files for posting to resident sub-ledgers
- Update rental rate sets in system (Yardi)
- Generate utility invoices (hydro, water, recycling, sewage, garbage) for distribution
- Manage all utility inquiries, both internally and externally
- Review and aid in Utility discrepancies with Property Managers
- Create correspondence to residents
- Work closely with the Accounting department to ensure month/quarter ends are properly invoiced
- Liaise with Property Managers, Regional Managers, and Accounting to ensure appropriate information is received and recorded
- Participate in special ad-hoc projects
- Identify and recommend process improvements in the Residential Property Administration workflows
Requirements:
- Two years' relevant experience and post-secondary education
- Experience in Residential Real Estate is an asset
- An energetic self-starter and willingness to learn
- Intermediate skills in Microsoft Office software and proficiency with Yardi Voyager
- Team-oriented with the ability to develop and sustain cooperative working relationships
- Attention to detail, high degree of accuracy and strong adherence to established deadlines
- Organized and efficient with strong multi-task skills and the ability to work under pressure
- Excellent interpersonal, communication and organizational skills
- Positive, friendly, professional and customer service oriented
- Ability to think logically and solve problems
- Excellent oral and written communication skills
About Parkbridge:
Parkbridge is Canada's leading developer and manager of close to 60 residential communities and over 30 recreational RV resort communities. Headquartered in Collingwood, Ontario, with properties in 70 municipalities across Canada, the Parkbridge team enriches the lives of its residents and guests by providing welcoming communities with quality amenities.
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