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Front of House Operations Manager

2 months ago

Fredericton, New Brunswick, Canada Boston Pizza International Inc. Full time
About the Role

Boston Pizza International Inc. is seeking a highly skilled Front of House Manager to join our team. As a key member of our management team, you will be responsible for leading the Front of House team to deliver exceptional customer experiences and drive business results.

Key Responsibilities
  • Lead by example and work collaboratively with team members to achieve business objectives
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage front-of-house operations, including scheduling, staffing, and inventory management
  • Coach and develop team members to enhance their skills and performance
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Collaborate with the General Manager to develop and implement business plans and strategies
Requirements
  • Proven experience in a front-of-house management role, preferably in the food service industry
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively with team members and other departments
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to work with a leading brand in the food service industry