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OMNI Customer Fulfillment Associate
2 months ago
As an OMNI Customer Fulfillment Associate at Walmart Canada, you will be responsible for picking, packing, and dispensing online orders with high-quality standards and accuracy, while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty.
Key Responsibilities:- Pick and assemble orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
- Pack orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
- Ensure products picked are of the highest quality, with no damaged products and freshest product selection.
- Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
- Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
- Balance fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
- Ensure strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area and operating material handling equipment safely.
- Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
- High school diploma or equivalent required.
- Previous experience in a retail or customer service environment an asset.
- Post-secondary education in a related field.
- Previous experience in a warehouse or distribution environment.
The minimum rate of pay for this position starts at $17.55 per hour, with rate of pay determined based on relevant experience.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
