Regional Director of Operations

4 weeks ago

Vancouver, British Columbia, Canada Compass Group Full time

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.

Job Summary

Now, if you were to come on board as a Regional Director of Operations, we'd ask you to do the following for us:

  • Increase division revenue and profitability by developing forecasts, analyzing operation capabilities, and ensuring budget adherence.
  • Provide tools for success and set operational standards, goals, and expectations.
  • Build strong client relationships, conduct business plan reviews, and drive account retention.
  • Implement new business strategies in collaboration with Compass support functions.
  • Attract, develop, and retain associates; develop succession planning and provide a safe, supportive work environment.
  • Support the labour relations strategy process for unionized accounts, interacting with representatives and administering fair policy and procedures during negotiations.
  • Lead and support multi-unit management teams in attaining financial and operational goals.

Think you have what it takes to be our Regional Director of Operations? We're committed to hiring the best talent for the role. Here's how we'll know you will be successful:

  • 7 + years of senior leadership experience in contract food services (conference centres, stadiums, etc)
  • Ability to travel (overnight)
  • Post-secondary degree or diploma required
  • Experience managing multiple sites in complex environments
  • Proven financial management skills within a comparable size business portfolio.
  • Strong mentor and leader with an ability to build client relationships at all levels.
  • Excellent decision-maker with strong communication skills (written and verbal).
  • Comfortable with a dual-reporting relationship (Food and Facilities Management).
  • Willingness to travel.
  • Proficient with MS Office including Word, Excel, and PowerPoint.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.

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