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On-Call Transit Assistant
3 months ago
On-Call Transit Assistant
Cold Lake Bus Lines offers an opportunity that is always exciting and varied day to day.
The On-Call Transit Assistant role is a hands-on position that requires a strong knowledge of the transportation industry and the area surrounding Cold Lake. This role involves radio monitoring of the Transit System during specified hours:
- Monday to Friday: 5:00pm – 9:00pm (20 working hours during weekdays)
- Saturdays: 6:00am – 6:00pm (Hours subject to change, compensated for actual hours worked)
Principal Duties and Responsibilities:
- Monitor Transit operations in evenings and Saturdays and escalate any concerns immediately to the Transit Supervisor and Operations Manager
- Assist the Transit Supervisor in delegating responsibilities to Transit Operators; scheduling monthly hours
- Assist the Transit Supervisor in ensuring the routes are covered in an efficient and fair manner
- Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set down in the Driver's Handbook
- Meet monthly with the Transit Drivers to discuss issues
- Assist in answering public and driver inquiries and finding solutions to concerns
- Inform Training & Development of open routes and monitor progression of new trainees
- Liaise with customer
- Respond to potential on call situations in transit unit movement or covering transit routes and support other operation needs where needed
Requirements:
- Hold a Class 2Q driver's license for insurance purposes
- Previous Transit experience
- Transportation industry experience considered a definite asset
- Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy
- HOS and auditing experience considered an asset
- Expertise in organizational planning and problem-solving
- Knowledge of WCB and Occupational Health and Safety regulations
- Computer proficiency in Microsoft Excel, Word and Outlook
- Team player
