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Pre-Owned Sales Consultant

2 months ago

Thornhill, Ontario, Canada Mercedes-Benz Thornhill Full time

Mercedes-Benz Thornhill, a luxury dealership, seeks a Pre-owned Sales and Leasing Consultant to sell and lease pre-owned vehicles to customers, meeting sales and profit targets.

As a Pre-owned Sales and Leasing Consultant, you will be responsible for:

  • Selling and leasing pre-owned vehicles to existing and new customers
  • Meeting sales and profit targets
  • Providing excellent customer service
  • Nurturing customer relationships
  • Handling sales traffic and qualifying prospects
  • Arranging trade-in appraisals and liaising with sales management
  • Turning over sales customers to the finance office
  • Arranging deliveries and following up with customers
  • Researching and studying product changes
  • Attending sales meetings and reviewing performance
  • Familiarizing yourself with manufacturers' sales, lease, and finance programs
  • Making lease maturity contact calls and keeping apprised of competitive products
  • Participating in marketing and advertising initiatives and showroom display
  • Closing sales by overcoming objections and negotiating prices
  • Keeping apprised of applicable laws and regulations
  • Escorting customers to the customer lounge, Parts Counter, and introducing them to the Service Department

Requirements:

  • High school diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Valid Ontario G Driver's Licence
  • Clear Driver's Abstract
  • Valid OMVIC registration
  • Strong business acumen
  • Professional appearance
  • Ability to sell the minimum quota according to dealership objectives
  • Excellent communication and customer service skills

Personal Attributes:

  • Passion, motivation, focus, and leadership skills
  • Results-focused approach
  • Team player
  • Strong communication and interpersonal skills
  • Ability to influence, negotiate, and mediate effectively
  • Strong attention to detail
  • Ability to maintain confidentiality and professionalism
  • Excellent time management and organizational skills
  • Honest, courteous, and able to demonstrate a strong work ethic
  • Driven and able to work with minimum supervision

Benefits:

  • Competitive salary
  • Excellent Group Benefits package
  • Group RRSP Contribution program
  • Work/life balance
  • Training and support programs
  • Boot and tool allowance
  • Tuition reimbursement program