Implementation Analyst
6 days ago
Join our team at TELUS Health and be part of a dynamic group that empowers individuals to live their healthiest lives. As an Implementation Analyst, you will play a crucial role in providing analytical and technical support to clients, plan members, and the Administration team.
About the Role- Collaborate with clients to understand their business requirements and objectives.
- Assist with configuring ARIEL basic plan parameters and test calculation results, as required.
- Implement and configure software solutions according to client needs.
- Conduct system testing and troubleshoot issues to ensure successful implementation.
- Provide training and support to end-users on new systems and functionalities.
- Work closely with cross-functional teams to ensure project timelines and deliverables are met.
- Document processes, configurations, and system changes for future reference.
- Continuously improve implementation processes and procedures.
- Bachelor's degree in Mathematics, Actuarial Science, Business Administration, Finance, or Accounting. Additional course work in pension administration or mathematics is a plus.
- Experience in software implementation, configuration, testing, and support.
- Experience in using Excel and the Microsoft Office suite.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
We're committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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