Technical Publication – Graphic Designer

3 weeks ago

Ottawa, Ontario, Canada Ciena Full time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Why Ciena?

  • We're a company rooted in people—seeking to create a vibrant and inclusive environment, where everyone feels they belong.
  • Accelerate your career path by gaining hands-on experience and exposure to the latest technology. Our interns and graduates work on real projects in real time in world-class labs. Be a part of tomorrow's future – today.
  • Mentoring. Networking. Leadership Opportunities. We recognize that learning doesn't stop when you leave school - we champion a team environment for development and provide the tools to achieve success.
  • We are big proponents of life-work integration. Our people make a big difference at Ciena, but we also want to highlight their differences outside of working hours. CienaCares supports non-profit causes important to employees by matching employee financial contributions and dedicating time to volunteering.

Work Term:

  • September 2024 – December 2024

How You Will Contribute:

What do we do, and what will you do?:

  • The Content Development team researches, plans, creates, develops, writes, edits, and updates various software and hardware documentation, including product descriptions, installation manuals, operation and administration manuals, user guides, and reference guides.
  • You will assist the Content Strategy team with technical graphic illustration requirements to support Ciena's Technical Publications team for their software and hardware documentation deliverables.

Tasks include (not limited to):

  • Create, update, and modify a wide range of graphics for technical product illustrations using software such as Adobe Illustrator, Adobe Photoshop, or Microsoft Visio in alignment with the established structure.
  • Coordinate and communicate with various team members as necessary to understand the work request and the timeline for completing the job.
  • Create job aid, either video and/or online documentation on confluence (and/or PDF).
  • File management: Consolidate and move existing graphic illustrations to the target location.
  • Export source graphics to supported formats (.png, .svg, .jpg)

Desired Skills and Qualifications:

  • Self-starter with excellent communication skills.
  • Detailed oriented and organized.
  • Working expertise in Adobe Illustrator, Photoshop, and/or Visio is preferred.
  • Ability to transition between changing priorities and requirements.
  • Seasoned skills in problem-solving and judgment.
  • Effective time management skills (prioritize and manage multiple projects) to meet the required deadlines.

What Does Ciena Expect of You?

  • A sense of urgency – what's important to the customer is equally important to you. You make getting things done a priority.
  • Integrity – you hold yourself to the highest level of personal and professional standards of conduct.
  • A commitment to innovation – you continually seek to learn and understand new technologies and ever-changing market conditions and endeavor to apply that knowledge to Ciena's advantage.
  • You embrace change – thriving in a diverse environment of ever-changing priorities and sometimes stressful situations.
  • The flexibility to work independently with minimal supervision as well as part of a broader team.
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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