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Customer Service Manager
2 months ago
", "p": "As a Customer Service Manager at Walmart Canada, you will play a key role in ensuring exceptional customer experiences across our retail operations. Your primary responsibility will be to coordinate front-end operations, providing guidance and support to our front-end associates to ensure a positive shopping experience for our customers. This role requires strong leadership and communication skills, as well as the ability to maintain compliance with company programs and operational standards.
", "ul": [{"li": "\u2022 Ensures safe work processes and emergency procedures are followed, including safe lifting techniques, cleanliness of the area, evacuations, and emergency codes."}, {"li": "\u2022 Handles customer and associate concerns, providing guidance and support as required."}, {"li": "\u2022 Monitors front-end associates, ensuring proper coverage, coordinating breaks, and providing assistance to outlying registers."}, {"li": "\u2 Ensures all EAS systems are functioning to standard, including cashiers deactivating, greeters handling issues appropriately, and completing \"Failure to Deactivate\" logs."}, {"li": "\u2 Prepares registers for opening and closing daily, supports cashiers by providing change as needed, and maintains front-end cash levels."}, {"li": "\u2 Oversees and promotes company sponsor programs and initiatives, including credit card services, Walmart protection plans, charity initiatives, and discount programs."}], "h2": "Minimum Qualifications
", "p": "Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
", "h2": "Preferred Qualifications
", "p": "Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
", "p": "Walmart will accommodate the disability-related needs of applicants and associates as required by law.
", "h2": "Primary Location
", "p": "274 Millennium Pky, Belleville, ON K8N 4Z5, Canada
"}
