Claims Representative, Road

4 weeks ago


Montreal, Quebec, Canada Intact Full time

Our team is all about making sure we're there for people, businesses, and society when they need it most. When you join us, you're not just taking on a job, you're becoming part of a community that's dedicated to shaping a better future together.

At our core, we believe in helping you grow and learn while embracing your uniqueness – because diversity is what makes us strong. We're here to support you every step of the way with the tools, opportunities, and flexibility you need to succeed. That's our commitment to you.

With our hybrid work setup, you get the best of both worlds: the comfort of working from home and the value of face-to-face interactions.

Want to be a part of this exciting journey? Read on to find out how you can make a difference, succeed as a team, and thrive with us.

About the position

We're on the lookout for a Claims Representative, Road to join our expanding team.

Locations: Montréal, Laval, St-Hyacinthe, or Québec City (Québec)


Responsibilities:

  • Analyze gathered information, determine liability, and assess damages.
  • Review insured's policy details to confirm coverage.
  • Interview insured individuals and witnesses to gather event statements for claim settlements within specified authority.
  • Deliver top-notch service to both external and internal customers.
  • Handle inquiries related to investigations and claims procedures.
  • Ensure prompt follow-up with customers regarding claim status updates.

Your qualifications:

  • High school diploma or equivalent.
  • 1-2 years' experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert, or similar role.
  • Solid grasp of claims processes.
  • Ability to manage complex auto claims effectively.
  • Consistent high performance and productivity levels.

What we provide:

Joining our team means you'll have the support and resources to give your best each day. Here's a glimpse of what you can look forward to as a permanent team member:

  • A rewarding financial program to recognize your achievements
  • Employee Share Purchase Plan with a 50% match on net shares acquired
  • Comprehensive pension and benefits package, including virtual healthcare access
  • Flexible work options
  • Potential to buy up to 5 extra days off annually
  • Yearly wellness account promoting an active lifestyle
  • Tools and support for physical and mental well-being and professional growth
  • Diverse workplace learning opportunities with online content and development programs
  • Employee-led networks for education, connection, and personal development
  • Inspirational leaders and colleagues who foster growth and success
  • Community Impact initiatives to support causes that matter to you

We promote diversity and inclusion:

At Intact, we're committed to creating a workplace where everyone feels respected and valued. If you require any specific accommodations during the hiring process, please inform us when we contact you about a potential role. We'll work together to meet your needs.

If you're already part of the Intact or belairdirect team, please apply through internal channels.



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