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Booking Clerk, Medical Imaging

2 months ago

Abbotsford, British Columbia, Canada Fraser Health Authority Full time
We are seeking a Booking Clerk, Medical Imaging to perform scheduling and booking functions for patient appointments in a Medical Imaging department. The salary range for this position is CAD $27.10 per hour.

Fraser Health is a leading healthcare provider in British Columbia, Canada, serving over 1.9 million people in 20 diverse communities. Our team of 45,000 staff, medical staff, and volunteers is dedicated to delivering high-quality patient care and improving health outcomes.

We are currently seeking a Booking Clerk, Medical Imaging to join our team at Abbotsford Regional Hospital & Cancer Centre. As a key member of our Medical Imaging department, you will be responsible for scheduling and booking patient appointments, preparing patient information, and maintaining accurate records.

The ideal candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment and prioritize multiple tasks. You will also have a strong attention to detail and be able to maintain confidentiality and discretion when handling sensitive patient information.

Responsibilities:

  • Schedule and book patient appointments in accordance with Radiologist's established priority level and medical/technical staff schedules.
  • Prepare and confirm patient information, including demographic data and medical history.
  • Maintain accurate and up-to-date records of patient appointments and bookings.
  • Communicate with patients, doctors, and other healthcare professionals to ensure smooth appointment scheduling and booking processes.
  • Perform clerical duties, such as answering phones, responding to emails, and maintaining filing systems.
  • Provide exceptional customer service to patients and their families, ensuring a positive and respectful experience.

Qualifications:

  • Grade 12 or equivalent education.
  • Two years of recent experience in a related field, or an equivalent combination of education and experience.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong attention to detail and ability to maintain confidentiality and discretion.

About Fraser Health:

Fraser Health is a leading healthcare provider in British Columbia, Canada, serving over 1.9 million people in 20 diverse communities. Our team of 45,000 staff, medical staff, and volunteers is dedicated to delivering high-quality patient care and improving health outcomes.