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Customer Service Associate

2 months ago

Montreal, Quebec, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as an OMNI Customer Fulfillment Associate. This role is responsible for picking and packing online grocery delivery orders with a focus on quality and accuracy.

Key Responsibilities
  • Pick and assemble orders from various temperature areas with attention to detail and quality in mind.
  • Pack orders efficiently, ensuring correct product codes, quantities, and quality standards.
  • Document and label orders correctly, interpreting and understanding documentation such as pick slips and shipping labels.
  • Optimize tote fill while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and service, resolving issues as needed.
  • Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area.
  • Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and quality standards.
Requirements

To be successful in this role, you will need to have a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. You will also need to be flexible and able to adapt to changing priorities and deadlines.

What We Offer

As a Walmart Canada associate, you will have access to competitive compensation and benefits, opportunities for career growth and development, and a dynamic and inclusive work environment.