Senior Quality Management Specialist

7 days ago


Montreal, Quebec, Canada SAP Full time
About the Role

We are seeking an experienced Expert Quality Assurance Manager to join our team at SAP. As a key member of our Quality Assurance department, you will play a critical role in ensuring the highest quality standards are met in our software development processes.

Key Responsibilities
  • Project Execution: Execute projects utilizing Agile/Scrum Methodology, using tools like JIRA. Strong understanding of Agile principles and practices.
  • Quality Planning: Perform the planning of Quality Assurance activities needed in projects, including effort estimation, timing, and resource allocation.
  • Requirement Tracking: Track and ensure delivery of customer requirements using requirement traceability matrixes.
  • Testing Strategy: Coordinate the preparation and execution of the testing strategy and perform test monitoring and reporting, using tools like GTP and CSN, JIRA.
  • Review and Follow-up: Prepare and moderate reviews (i.e., code reviews, Backlog Item Acceptance Criteria) and perform follow-up tracking of the results of these reviews.
  • Compliance and Security: Coordinate with the Solution Architect and Project Manager on SIRIUS tasks, Corporate and Top X Product Standard Compliance, follow up regarding any exceptions, with a strong focus on Security.
  • Deliverable Review: Perform formal checks and usability checks of deliverables to the customer before handover.
  • Functional Testing: Participate in functional test execution, including executing automated testing strategies.
  • Communication: Communicate with the customer concerning Quality Management topics in alignment with the project manager/architect throughout the development, testing, and warranty/support phases.
  • Lessons Learned: Moderate Lessons Learned sessions and root cause analyses, contribute to Continuous Improvement strategies.
  • Quality Monitoring: Perform Quality Management monitoring and Quality Management status reporting and propose and execute on corrective actions.
  • Methodology and Tools: Pro-actively provide feedback regarding methodology, tools, and best practices in order to constantly improve the development methodology and tools.
  • Quality Community: Actively contribute to Quality Management community by sharing experiences and ideas for Quality Management excellence.
  • Continuous Improvement: Participate in SAP Innovative Business Solutions initiatives focused on continuous improvement and operational excellence.
Requirements
  • Education: Bachelor's degree highly desirable, preferably in a technical related discipline.
  • Quality Management Certification: Quality Management certification is a plus.
  • Experience: At least 10+ years of professional experience in quality assurance related positions.
  • Quality Management Experience: Quality Management experience in a software development environment, preferably SAP.
  • Cloud Technologies: Should have quality management expertise in various Cloud Technologies.
  • Software Development Lifecycle: Sound understanding of software development lifecycle processes (Agile methodology).
  • Software Logistics: Good knowledge of software logistics is a plus.
  • Certification Methods: Knowledge of the main certification methods (ISO, CMMI, ISTQB, etc.) is a plus.
  • Test Automation Tools: Knowledge of test automation tools.
  • Analytical Skills: Strong analytical skills.
  • Customer Focus: Strong customer focus.
  • Communication Skills: Good communication skills.
  • Adaptability: Flexible and quickly adopting to new tasks/challenges.
  • Results Orientation: Pragmatic and result-oriented.
  • Programming Experience: Programming experience is a plus.
  • AI Experience: AI experience is a plus.
  • Language Skills: Fluent French is a plus.


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