Janitorial Event Supervisor

1 month ago

Ottawa, Ontario, Canada Compass Canada Full time

Supervise janitorial staff, provide training, and ensure compliance with safety protocols and company policies in a fast-paced commercial cleaning environment.

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada, operating in the business & industry sector. We provide IFM services to multi-national businesses and household names in various markets.

We self-perform 80% of all IFM solutions, creating a consistent hospitality experience for our clients and resulting in higher engagement and productivity from their employees.

Job Description

As a Janitorial Event Supervisor, you will be responsible for:

  • Updating and providing training on janitorial equipment, PPE, and chemical usage/safety.
  • Conducting classroom and hands-on training on customer service, safety, compliance, and company policies.
  • Assigning daily tasks and responsibilities to employees.
  • Conducting one-on-one training as needed.
  • Providing feedback on new associates during the orientation period.
  • Reviewing trainee records to ensure successful compliance.
  • Providing recommendations for disciplinary action as appropriate.
  • Performing reviews to ensure compliance with OSHA, Risk Management, and other applicable company/federal/provincial/local requirements and policies.
  • Performing walk-through building inspections as required.

Qualifications:

  • 1+ years of custodial/janitorial supervision experience.
  • Strong customer service and relationship building skills.
  • Ability to make clear quality decisions quickly, under pressure in emergency situations.
  • Strong commitment to high-level service and quality standards.
  • Proficient written and verbal communication skills.
  • Demonstrated ability to coach, motivate, develop, and lead a team.
  • Ability to plan, organize, direct, and delegate.
  • Ability to work well under pressure and meet deadlines.
  • Strong sense of self-directed work.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or persons who may require an accommodation.

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