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Sales Estimator
2 months ago
We are seeking a highly skilled Inside Sales Estimator to join our team at The Groupe Master. As a key member of our sales team, you will be responsible for promoting our products to customers, evaluating their needs, and providing pricing solutions to gain orders.
Key Responsibilities- Provide product solutions for incoming inquiries
- Review and evaluate plans and specifications
- Determine commercial HVAC-R equipment requirements to meet individual client needs
- Assist with projects and work with mechanical contractors and engineers
- Prepare quotations based on project plans/specifications and complete proposals
- Prepare technical drawings and data sheets for client approval
- Provide the contractor with material lists and quotations through written and verbal communication
- Answer calls and written communications from clients, branch representatives, and external representatives
- Process orders in line with proper company policies and procedures while communicating with all parties
- Provide after PO support with proper follow-up with clients to ensure their full satisfaction
- Ensure projects take-offs are accurate and complete
- Determine the best method to resolve problems to ensure customer satisfaction and company adherence to policies
- Post-secondary education in HVAC or a related discipline
- Demonstrate experience in HVAC (an asset)
- Advance knowledge of MS Office (Outlook, Excel)
- Willingness to acquire industry knowledge
- High level of commitment to exceptional customer service
- Excellent verbal and written communication skills
- Self-motivated, organized, and strong interpersonal skills
- Good judgment and decision-making skills
- Ability to problem-solve and provide variable solutions based on customer needs and company objectives
- Valid Driver's Licence
- Ability to travel to U.S.A.
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support
- Access to telemedicine from the beginning of your employment
- Reimbursement of professional association membership fees
- Early vacation program
- Flexible remote work policy
