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Facilitator for Newcomer Program

5 months ago

Langley, Canada Mission Community Skills Centre Full time
Salary: $ $27.00 /Hour

Title: Facilitator /Job Coach

Job Description: Facilitator will be responsible for delivery of formal, employment services to clients through workshop facilitation and one-to-one coaching. This position guides clients through these services and activities using a holistic model with a focus on clients in the process of transitioning into the labour market.

Primary Responsibilities:

Facilitation:

  • Conduct effective workshops/sessions that form the basis of program activities and content.
  • Assist in development and adaptation of curriculum, schedule and program development for an adult learning environment with clear learning objectives and organized documentation.
  • Facilitate workshops in a manner conducive to client motivation.
  • Record and report on attendance for all sessions with supporting documents.
  • Build the continuity of client learning throughout the career transitioning process.

One-on-One Employment Counselling/Coaching:

  • Provide action-oriented, solution-focused employment counselling to address barriers to (re)entry into the labour market.
  • Assess needs and address appropriate next-steps plan with client.
  • Assist clients in employment related issues such as career/job transition, self-esteem, confidence building, communications skills, decision making, problem solving, and stress management.
  • Assess appropriateness of client goals with labour/business market opportunities.
  • Lead client to self awareness through interpretation of assessment tools.
  • Draw the correlation between the client's transferable skills and labour market opportunities.
  • Assist in development of awareness of employability skills in changing workplace.
  • Maintain in-house case management files and client service statistics.

Intake/Follow-up:

  • Conduct intake assessment/referral interviews for all potential participants.
  • Conduct follow up including one-on-one sessions to review clients' progress and offer additional support as needed.
  • Track client progress and report as per MCSCS procedures.

Marketing:

  • Market and conduct information/orientation sessions and one-on-one interviews for all potential participants to meet program expectations.
  • Assist in marketing program to prospective participants, agencies and employers.

Employer Liaison:

  • Provide clients with the opportunity to connect to employer by coordinating employer panel and guest speaker sessions and coordinate on-site job fairs.
  • Liaise with employers to source employment opportunities for clients and to secure information on recruitment and hiring practices.
  • Share labour market trends with team: business closures, business openings, major hires.

General Responsibilities:

  • Abide by the policies of MCSCS as they exist or are developed.
  • Familiarize self with scope and content of programs and services provided by Society.
  • Maintain ethics and professionalism in delivery of service and in dealing with all clients and staff.
  • Work collaboratively and proactively.
  • Maintain a good working knowledge of community resources and services especially within the local Fraser Valley area.
  • Remain flexible and adapt to change.
  • Provide constructive feedback to management about program content and systems.
  • Maintain client confidentiality and documentation in accordance with privacy laws.
  • Attend staff meetings.

Qualifications:

  • Demonstrated experience working with new immigrants and Career Decision-Making and Job Search principles.
  • Career Development Practitioner Certification and proven years of experience in facilitation in both one-on-one and workshop environments an asset
  • Demonstrated experience in administering and interpreting a variety of assessments
  • Good working knowledge of Labour Market Information especially within the local Fraser Valley area
  • High level of computer skills to include: MS Office Suite, internet research and troubleshooting
  • Good research skills – both electronically and other