Director, Sales Operations
2 weeks ago
Monday, April 8, 2024
About Symcor
Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know
The Director, Sales Operations is responsible for setting and executing the strategy for the sales operations function. This role will ensure that the sales organization is aligned with the company's goals and objectives, and that the sales processes and systems are efficient and effective.
This is a # hybrid role with no mandatory days in office. We do expect that the candidate is available to come in for purpose-driven planned, and ad-hoc meetings such as in-person team collaborations, team events, workshops, etc.
About The Role:
- Own all aspects of Customer Relationship Management (CRM) tools ensuring these tools support optimum sales performance.
- Develop and implement data tracking, reporting and complete analysis to provide insights and recommendations.
- Sales Team Support, Develop and implement sales strategies, processes, systems, and tools that enable the sales team to achieve their revenue and growth goals.
- Collaborate with other departments, such as marketing, finance, and product, to align the sales team's objectives and activities with the overall business vision and strategy.
- In line with Symcor's core values, monitor, coach, develop and assign employees to provide the optimal resources required to attain the team's objectives and deliver its mandate.
What You Need to Succeed:
Education:
- Bachelor's degree in sales, business, or equivalent work experience.
Experience:
- 7+ years of sales, operations, or enablement.
- Proven experience in leading sales operations and building efficiencies.
- Proven track record of leading teams, setting goals, and driving results.
Skills:
- Proficiency in CRM systems (such as Salesforce, HubSpot, or similar).
- Strong analytical skills and attention to detail.
- Excellent communication and collaboration abilities.
- Strong business acumen.
- Familiarity with sales workflows, lead generation and deal stages.
- Adaptable to changing business needs and market dynamics.
- Problem solving.
What's In It For You
At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products,services,and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achievingsuccessthat is mutual.
- A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Opportunities to do challenging work and progressively take on greater accountabilities for growth.
- We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You, we harness each employee's uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor's success.
Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.
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