Cyber and Information Security Operations Analyst

2 months ago


Surrey, British Columbia, Canada Prospera Credit Union Full time

TEAM LOCAL is hiring

Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It's our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people.

The Cyber and Information Security Operations Analyst will be responsible for monitoring and analyzing Prospera's network and data infrastructure from a cyber and information security perspective. This will include the development of security playbooks for incident detection and response, analyzing current and emerging threats, addressing vulnerability management, testing, and refining security monitoring tools (i.e., tuning), collaboration with IT Support, Infrastructure, Enterprise Applications, and key suppliers to reduce Prospera's overall cyber risk.

Please Note: This role will be required to support a 24/7 operation. The successful candidate will need to answer and respond to inquiries on rotational basis.

What you'll do:

  • Maintain the detection and response to potential security events through the 24/7 Security Operations Centre (SOC), including internal and third-party staff.
  • Execute the daily operations of the cybersecurity team, ensuring timely detection, response, and resolution of security incidents
  • Monitor security events and alerts, conducting investigations and analysis to identify and mitigate potential threats.
  • Utilize cybersecurity tools and technologies, such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention Systems), and endpoint security solutions.
  • Maintain, and enhance the incident response plan, playbooks for common incident types, incident response retainers, and response testing.
  • Oversee a comprehensive Vulnerability Management program following the relevant NIST Framework objectives and controls.
  • Assist in coordinating third party penetration / network / application assessments
  • Collaborate with GRC specialists as the technical specialist. Bi-weekly and monthly meetings with several governance committees are required, with advance preparation, active participation and listening during the meeting, and follow-up actions from the sessions.
  • Provide support during security incidents, contributing to investigations, forensics analysis, and remediation efforts

What you bring:

  • University degree or college diploma in Computer Science or a related field and/or equivalent work experience
  • 3 -5 years' experience in Security Operations, Security Operations Centre (SOC) or information security engineering roles
  • Experience of working in an agile environment is a plus.
  • Strong knowledge of network infrastructure, communications protocols, cloud and mobile devices best practices and risk management
  • Strong knowledge of network security testing tools
  • Knowledge of current cloud platforms (Azure, AWS), services, and security best practices
  • Knowledgeable in running an in-house security operation, hybrid, or in the management of a third-party SOC vendor.
  • Proficient experience with assessing and auditing network controls such as firewalls, IDS/IDP, DNS, VPN, 2-factor authentication, port/packet filtering, VLANs, physical and logical separation of network segments, security zoning, and traffic analysis.
  • Proficient knowledge ISO 27001/2, COBIT and ITIL.

Our Values

  • Cultivate trusting relationships: We are local at heart, aligned in our purpose to help our members, communities, and team thrive.
  • Empower and enable others: We give each other the space, trust, and tools to succeed.
  • Lead with curiosity: We approach all circumstances with curiosity and a drive for continuous learning and improvement.
  • Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.
  • Thrive as One Team: We collaborate because it strengthens us.

What's in it for you?

Inclusive, equitable and accessible workplace: All team members are valued, respected and heard. We learn from each other's differences, gaining strength through our people and our perspectives.

Training and support. We set our employees up for success with training and continued support and access to resources throughout employment.

Career advancement We're committed to our employees' growth and development and we want to see you soar.

Fun and camaraderie. We care deeply about our members and our employees, and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

Show me the money We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan. Prospera offers a total compensation package of base pay plus incentives that is market competitive and reviewed against the market annually. Starting salary is normally targeted around the middle of the posted salary range, and is determined based on the successful candidate's knowledge, experience and internal equity. Our expected hiring range: $88,000 to $105,600.

Community focused. We care about giving back to the communities we live, work and play in. We participate in many community minded activities throughout the year.

Our commitment to Diversity, Equity and Inclusion. Diversity, equity and inclusion is part of everything we do, and we're on a continuous journey to ensure every employee and members feels like they #BelongAtProspera.

If you require accommodation during any part of the recruitment process, please let us know.



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