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Commercial Account Manager

2 months ago

Ottawa, Ontario, Canada BrokerLink Insurance Full time

Job Title: Commercial Account Manager

Job Description: We are seeking a highly motivated and customer-focused Commercial Account Manager to join our team at BrokerLink, a leading insurance brokerage with over 200 offices across Canada.

About Us: BrokerLink is a company that values diversity and is committed to creating an inclusive workplace that inspires each of us to be the best we can be. We strive to provide the highest level of customer service and are looking for like-minded individuals who share our values.

Job Summary: As a Commercial Account Manager, you will be responsible for providing assistance to our Commercial Insurance Broker, servicing Independent Business Unit accounts, and writing new business. You will also be responsible for providing customers with prompt service, receiving and processing incoming Commercial paperwork, and communicating with insurance companies.

Key Responsibilities:

  • Provide assistance to the Commercial Insurance Broker
  • Service Independent Business Unit accounts as well as writing new business
  • Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
  • Receive and process all incoming Commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Process of endorsements, invoices, and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications

Requirements:

  • High School and/or Post Secondary Education
  • 3 years commercial insurance experience including property/casualty and automobile preferred
  • RIBO License (preferred)
  • Strong customer focus
  • Previous sales experience is an asset
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

What We Offer:

  • Flexible health and dental insurance benefits package
  • Personal Spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with Company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
  • Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2022

How to Join Our Team: If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to submit your application. We thank all applicants for their interest, but only those selected for an interview will be contacted.