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Administrative Assistant

3 months ago


Toronto, Ontario, Canada Cast & Crew Full time

At Cast & Crew, we've empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production's best ally every step of the way. #OneCastOneCrew

About Talent Payment Services
As both the oldest and the largest payment provider for actors, models and other performers working in Canada, TPS is comprised of a knowledgeable team of experts who can guide clients through the Canadian talent payment process, from start to finish. ‍As one of The TEAM Companies (TTC) since 2012, TPS works seamlessly with ad agencies and production companies throughout Canada as well as those traveling across borders to ensure a smooth payment process on their commercial productions. The team at TPS is committed to providing unparalleled expertise, making the talent payment process as seamless as possible for clients.

Talent Payment Services is part of Cast & Crew LLC, a family of individually innovative companies modernizing the ways in which content is created.

​​Administrative Assistant

Regular Full-Time

Position Overview

The Administrative Assistant, Talent Payments is a key administrative position with general office duties that require analytical thinking and problem-solving skills, an aptitude for numbers, multi-tasking, and excellent communication skills, and attention to detail.

The Administrative Assistant is responsible for the initial process by which the performer contracts and commercial reporting is prepared and coded for payment; additional supportive functions, including but not limited to cross-referencing performer and information, confirming GST/HST documentation and the acting union(s) membership (i.e., ACTRA, Union des Artistes (UDA), AFM/CFM, SAG/AFTRA). The Administrative Assistant works closely with fellow team members and Account Managers and works with a specific roster of clients.

The ideal candidate is an enthusiastic self-starter with initiative and a proactive approach to responsibilities and working with clients and colleagues. Extreme attention to detail and accuracy are required for success in this role. Discretion in handling company and client information is required, along with professional ethics, appearance, and conduct. Duties and responsibilities are listed, but not limited to the following:

Core Responsibilities

Receives, logs and codes performer union contracts, work permits, and residual reporting forms for paymentCross-references, and researches performer's information from the contract, and confirms it in the payment system.Corresponds with performers and talent agencies to collect and correct any misinformationWorks with Account Managers, and Sr. Account Managers to address and handles additional administrative requirementsEnsures that the quality of information is maintained in the payment system and may work on specific projects to improve information for annual tax documentation (e.g., T4As)Participates in bi-weekly meetings to communicate and bring to light any issues that may require further attention, willingly participates in identifying and improving systems and processes.Key QualificationsBasic office skills and abilities, – computers, phones, fax equipment, copiers, etc.Good interpersonal skills - interaction with clients, colleagues, and management.Excellent oral and written communication skills in English.Quick learner.Organizational skills.Attention to detail and analytical skills.French bilingualism preferredFlexibility and multi-tasking abilities.Ability to work well under pressure.Preferred QualificationsMinimum typing/keyboarding of 30 words per minute.Basic PC Computer skills including Outlook, Word and Excel, and ability and willingness to learn new and/or proprietary computer applications as required.Special Work ConditionsRemoteSedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location.The compensation range for this position is:$23—$25 CADBenefits

Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more Note: Cast & Crew benefits are subject to eligibility requirements.

Due to the high volume of applicants, it is likely that only shortlisted candidates will be contacted.

CA residents: Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at:

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.