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Retail Customer Service Associate
2 months ago
As a Customer Service Desk Associate at Walmart Canada, you will play a vital role in delivering exceptional customer experiences and ensuring seamless store operations.
Key Responsibilities- Provide top-notch customer service, addressing customer inquiries and resolving issues in a professional and courteous manner.
- Represent Walmart Canada's values and policies to the public, maintaining a positive and respectful image of the company.
- Ensure adherence to company policies and procedures, maintaining a secure and organized store environment.
- Assist customers with information, refunds, exchanges, and directions, providing a personalized shopping experience.
- Maintain accurate sales tax exempt records and ensure all damaged merchandise is processed correctly.
- Verify returned merchandise against refund slips prior to returning it to the sales floor, ensuring accuracy and efficiency.
- Scan items correctly before returning them to the sales floor, maintaining a high level of accuracy and attention to detail.
- Minimum Qualifications
- Outlined below are the required minimum qualifications for this position.
- Outlined below are the optional preferred qualifications for this position.
Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law.
