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Lab Technician

1 month ago


Scarborough Village, Ontario, Canada KMH Cardiology Centres Inc. Full time
Lab Technician/Patient Care Coordinator

We are seeking a detail-oriented and patient-focused Lab Technician/Patient Care Coordinator to join our team at KMH Cardiology Centres Inc.

As a Lab Technician/Patient Care Coordinator, you will be responsible for supporting physician practices and facilitating patient intake through timely, high-quality, and efficient administrative care.

Key Responsibilities:
  • Coordinate patient intake and daily clinic operations
  • Manage physician orders and ensure timely completion of tasks
  • Utilize Tableau to facilitate KPI attainment and ensure tasks are completed in a timely manner
  • Meet and achieve established KPIs
  • Perform ECG, Holter, and Blood Pressure Monitor hook-ups as needed
  • Respond to patient inquiries and follow up on missed appointments
  • Inform and educate patients about tests and procedures as requested by physicians
  • Process prescription renewal requests as directed by physicians
  • Optimize clinic capacity and foster a collegial, respectful clinic environment
Requirements:
  • Graduate of an approved Laboratory Assistant program or equivalent
  • Lab Technician (certified)
  • Medical administration experience
  • Proven ability to work proficiently in a busy, fast-paced specialist clinic environment
  • Self-directed, detail-oriented, and able to multitask, establish priorities, and achieve objectives with minimal supervision
  • Strong knowledge of medical terminology and excellent verbal and written communication skills
  • Superior telephone etiquette and conflict resolution skills
  • Proficiency in technology, including MS Office and EMR systems
  • Excellent time management and organizational skills
  • Able to deal with sensitive information with a high degree of diplomacy
  • Team orientation and ability to provide coverage at both Markham and Scarborough locations
What We Offer:
  • Competitive rate
  • Comprehensive benefits
  • Work Perks
  • Let's Move program wellness initiatives
  • Opportunity for growth and development