Executive Concierge

1 week ago

Toronto, Ontario, Canada TD Bank Full time
424820BR

Technology Solutions

Toronto, ON

November 10, 2023

Hours

37.5

Workplace Model

Hybrid

Pay Details

Department Overview


Reporting to the Global Security & Investigations group, the executive concierge will provide dedicated support for the executive floor which will include safety, security, and administrative functions.

The Executive Concierge will be positioned at the main reception desk on TD's executive floor in Toronto, ON.

  • Working in a team dynamic, the executive concierge will perform a wide range of duties supporting the daily operations of the executive floor as well as providing security and safety support.


The Executive concierge will frequently interact with Senior Executives, Executive Assistants, TD colleagues, visitors, third party vendors, base building personnel and external groups.


The Executive concierge will work within the boundaries and direction of TD Global Security & Investigations and the CEO's office following all applicable guidelines and procedures on a consistent basis.


Flexible work options are not available for this position as duties will require in-person attendance in the office on a daily basis.

Job Details

  • Always maintaining the highest level of confidentiality and exercising discretion is a core requirement.
  • Perform access control management duties including keeping track of who is accessing the floor and dealing with exceptions.
  • Manage the handling and shredding of confidential paperbased documents and other information security related tasks.
  • Tracking of issues and incidents including creation and submission of written reports.
  • Management and tracking of equipment being signed out.
  • Perform occasional protective security and safety duties at special events including attendee access management, reporting/escalating of issues and incident response support, etc.
  • Perform security patrols on designated executive floors and other areas within the TD Centre.
  • Performing daily opening and closing procedures for the floor.
  • Coordination with building security and property management (CF) for premises related issues and updates.
  • Perform incident response duties as required (i.e. evacuation support, uninvited guests, etc.)
  • Provide basic first aid support and maintain first aid equipment.
  • Answering phones and redirecting inquiries as required including managing and promptly responding to all incoming inquiries for information of any nature including customer and employee related questions.
  • Meet and greet all guests/clients to the floor and announce arrival to the appropriate Executive Assistant.
  • Meeting room bookings including any special requirements (i.e. IT or catering requests)
  • Daily floor walkthroughs to identify and remediate any maintenance requirements (both functional and aesthetic)
  • Tracking of all premises/maintenance related work on the floor including invoicing.
  • Ongoing communication with vendors and internal customers regarding confirmations, changes, and cancellations.
  • Ordering kitchen and floor supplies/stationary.
  • Opening/sorting and delivering mail to the floor.
  • Strong Microsoft Office skills including experience developing and managing excel spreadsheets.
  • Ability to manage time, prioritize tasks, and work with mínimal supervision.
  • Ability to multitask and work effectively with a team and work autonomously.
  • Lending administrative support to executive offices as required.
Job Requirements

  • Outstanding customer service is a must.
  • Must possess excellent interpersonal skills and who works well in a team setting.
  • Good written and verbal communication, presentation, organization, and planning skills.
  • Availability and capability to take on duties in crisis and emergency incidents, events etc.
  • Demonstrated sensitivity to issues of ethics, diversity, equity, and harassment in the workplace.
  • Previous experience in security/reception strongly preferred.
  • 2+ years' experience performing security and/or reception/concierge type duties.
  • Current CPR/First Aid/AED certification.
  • Must be flexible in adjusting to changing work priorities.
  • Demonstrable proactive approach, able to work on own initiative, with a cando attitude.
  • Must be discrete and maintain confidentiality at all times.
  • Must be highly dependable and reliable.
  • Must be courteous, respectful and friendly.
  • Must demonstrate the utmost personal integrity.
  • Ability to perform under stressful, fluid or less than perfect work conditions on occasion (i.e. during periods of high paced activity and/or safety/security incident)
  • Must have a baseline of physical fitness in order to execute incident response, walking patrols and special event management duties. Long periods of standing and/or walking may be required on occasion.
  • Flexibility in shift times and duties may be necessary to support the overall Executive requirements.
  • Occasional overtime hours may be required.
Company Overview

Our Values
At TD we're gui

  • Executive Concierge

    1 week ago

    Toronto, Ontario, Canada TD Bank Full time

    Executive Concierge:BRJob Category - Primary Technology SolutionsWork Location Front Street West CorporateEmployment Type RegularCity TorontoTime Type Full TimeProvince/State OntarioHours 37.5Workplace Model HybridPay DetailsDepartment Overview Reporting to the Global Security & Investigations group, the executive concierge will provide dedicated support for...

  • protective services executive director

    1 week ago

    Toronto, Ontario, Canada Authentic Concierge and Security Services Inc. Full time

    protective services executive director Verified This job was posted directly by the employer on Job Bank. protective services executive director Verified This job was posted directly by the employer on Job Bank. Posted onApril 27, 2024 by Employer details Authentic Concierge and Security Services Inc. Bachelor's degreeTasks:Allocate material, human and...

  • Concierge

    1 week ago

    Toronto, Ontario, Canada Fitzrovia Real Estate Full time

    About the Role:Fitzrovia is seeking to hire a Concierge to join our team. The Concierge acts as a brand ambassador, developing and maintaining a positive company image by efficiently interacting with all owners, residents, prospective residents, guests, and vendors. Concierge team members are critical to the tenant experience by providing exceptional...

  • Concierge

    4 weeks ago

    Toronto, Ontario, Canada Compass Canada Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...

  • Concierge

    1 week ago

    Toronto, Ontario, Canada Loews Hotels & Co. Full time

    Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, welcome home.Job Specific Greets guests in a warm, friendly, and professional...

  • Concierge

    1 month ago

    Toronto, Ontario, Canada Compass Canada Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...

  • Concierge

    1 week ago

    Toronto, Ontario, Canada OE Toronto Operating Company Full time

    Rising to 44 stories and designed by award–winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, welcome home. Job Specific Greets guests in a warm, friendly, and...

  • Manager of Finance

    1 week ago

    Toronto, Ontario, Canada Home Concierge- Limited Partnership Full time

    Location Hybrid, North YorkStatus - Full time PermanentReports to - VP OperationsHOME CONCIERGEABOUT USHome Concierge is committed to revolutionizing what service excellence means in the private pay, home care space and is seeking an entrepreneurial, metrics-based, relationship-over-task leader to lead the Finance team.Home Concierge is a fast-paced...

  • Residential Concierge

    4 weeks ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Residential Concierge

    2 months ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Corporate Concierge

    4 weeks ago

    Toronto, Ontario, Canada Compass Canada Full time

    Working Title: Corporate Concierge, CIBC Square, Toronto ON Employment Status: Full-Time Starting Hourly Rate: $22.00/hour Address: 81 Bay Street, Toronto,ON, M5J0E7 New Hire Schedule: 9am-5pm You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th...

  • corporate concierge

    4 weeks ago

    Toronto, Ontario, Canada Compass Group Full time

    Working Title: Corporate Concierge, Shopify, Toronto, ONEmployment Status: Full-TimeStarting Hourly Rate: $25.00/hourAddress: 620 King Street West, Toronto, ON, M5V 1M6New Hire Schedule: M-F You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th...

  • Corporate Concierge

    4 weeks ago

    Toronto, Ontario, Canada Compass Canada Full time

    Working Title: Corporate Concierge, CIBC Square, Toronto ON Employment Status: Full-Time Starting Hourly Rate: $22.00/hour Address: 81 Bay Street, Toronto,ON, M5J0E7 New Hire Schedule: 9am-5pm You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th...

  • corporate concierge

    1 month ago

    Toronto, Ontario, Canada Compass Group Full time

    Working Title: Corporate Concierge, Shopify, Toronto, ONEmployment Status: Full-TimeStarting Hourly Rate: $25.00/hourAddress: 620 King Street West, Toronto, ON, M5V 1M6New Hire Schedule: M-F You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th...

  • Executive Concierge

    1 week ago

    Toronto, Ontario, Canada CBRE Full time

    Posted- 21-Nov-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- Toronto - Ontario - CanadaAbout CBREWould you like to work at the World's largest commercial real estate brokerage and a Fortune 500 company? Do you want to expand your knowledge while working on a high-performing team alongside the...

  • Concierge (Full-time)

    1 week ago

    Toronto, Ontario, Canada FAIRMONT Full time

    Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million...

  • protective services executive director

    1 week ago

    Old Toronto, Ontario, Canada Authentic Concierge and Security Services Inc. Full time

    protective services executive director Verified This job was posted directly by the employer on Job Bank. protective services executive director Verified This job was posted directly by the employer on Job Bank. Posted onApril 27, 2024 by Employer details Authentic Concierge and Security Services Inc. Job details Education: Bachelor's degree. Tasks:...

  • Corporate Concierge

    4 weeks ago

    Toronto, Ontario, Canada Compass Canada Full time

    Start: 06/24/2024 Status: Part-Time Working Hours : 8:30am - 5 pm Schedule: TBD - 3 days availability a week Wage:$23.00/hour Location: 66 Wellington Street, Toronto, ON, M5K1A2 You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest...

  • Corporate Concierge

    1 month ago

    Toronto, Ontario, Canada Compass Canada Full time

    Start: 06/24/2024 Status: Part-Time Working Hours : 8:30am - 5 pm Schedule: TBD - 3 days availability a week Wage:$23.00/hour Location: 66 Wellington Street, Toronto, ON, M5K1A2 You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest...

  • Hotel Concierge

    1 week ago

    Toronto, Ontario, Canada Bisha Hotel Toronto Full time

    Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, welcome home.Job Specific Greets guests in a warm, friendly, and professional...