Sales Executive
Found in: beBee jobs CA - 2 weeks ago
Job Category Sales & Marketing
Location Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Handles customer inquires and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales.
Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
Education and Experience
Required:
- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Preferred:
- Large group sales experience.
CORE WORK ACTIVITIES
Managing Sales Activities
- Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales.
- Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.
- Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
- Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals.
- Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.
- Develops group sales revenue and operation budgets, and provides forecasting reports.
- Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market.
- Assists with selling, implementation, and follow-through of group sales promotions.
- Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
- Provides accurate, complete, and effective turnover to Event Management.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Conducts site inspections, as required.
- Monitors same day selling procedures to maximize room revenue and control hotel occupancy.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
- Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event.
-
Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants:
Delta Hotels Calgary Downtown takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.
If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request.
Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind.
At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important.
With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world.
If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott.
In joining Delta Hotels, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Sales Associate
Found in: beBee jobs CA - 6 days ago
Calgary, Alberta, Canada Executive Acquisitions Full timeExecutive Acquisitions is a Business Consulting firm in the Calgary area. The success of Executive Acquisitions comes from the client network we have. The client gives us perspective as we educate people about core community matters and empower them to prioritize these values. We have an aggressive development plan and are looking to find someone who would...
-
Entry Level Sales Representative
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada Executive Acquisitions Full timeHave you been wanting to start a career in sales but unsure of where to begin? At Executive Acquisitions, our Entry Level Sales Representative role will provide you with complete training and mentorship in communication and customer service while mastering an effective sales approach. Executive Acquisitions serves as a promotional marketing firm that works...
-
Marketing & Sales Trainee
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada Executive Acquisitions Full timeWe are a successful, dynamic organization in the marketing industry undergoing accelerated growth. We are seeking an ambitious and confident individual to join our team. Our Marketing & Sales Trainees continually develop new marketing strategies for our high-profile clients. We support programs that drive team performance toward departmental and...
-
Telecommunications Account Sales Associate
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada Executive Acquisitions Full timeExecutive Acquisitions is proud to be a part of the telecommunications world. We manage all of the direct marketing and sales campaigns for our telecom clients which includes working hands-on with their existing and future customer base. Through our personal approach, we are able to establish long-term relationships with customers which in turn helps...
-
Sales Executive
Found in: beBee jobs CA - 6 days ago
Calgary, Alberta, Canada Knewin Full timeOur new client is a young team of professionals in the pro Audio Visual design and integration field. Their unique design approach to meet customers needs and budgets has the team very busy and looking to add another member to their Sales team. We are looking for a professional, responsible team player to join the sales and design team in Calgary, AB. LOCAL...
-
Sales Development Representative
Found in: beBee jobs CA - 1 week ago
Calgary, Alberta, Canada Purple Sales Solutions Inc. Full timeSalary: About Purple Sales SolutionsAt Purple Sales Solutions, we help Technology Companies grow faster in the territory of their choice (US, Canada or Europe). We provide B2B Lead Generation and Sales services. We manage global operations from downtown Toronto and have a presence in New York and Paris. The purpose of Purple Sales Solutions is to improve the...
-
Outside Sales Manager: Sales
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada Executive Acquisitions Full timeWhy Work With Us?We're looking for an Outside Sales Manager that is motivated, passionate, and opportunistic. The direct communicator to our consumers is you. Therefore, we are looking for individuals that have strong communication skills and customer service experience. The Outside Sales Manager is the key point of our representation to clients & customers...
-
District Sales Executive
Found in: beBee jobs CA - 1 week ago
Calgary, Alberta, Canada Expeditors Full timeCompany Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.Organic...
-
Sales Executive
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada FLS Transportation Service Limited Full timeSalary: FLS Transportation Service is currently seeking, motivated, high energy, and established Transportation Brokerage Sales Professionals to join our rapidly growing organization. We deliver amazing customer experiences for one of North America's biggest brands. We've been doing it for three decades, and we're only getting started. Our success has been a...
-
Outside Sales Executive
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada Takeaway Full timeHungry For a Challenge?We have something other delivery apps don't have: exclusive partnerships with some of the largest and most popular restaurants in Canada. More and more brands each day, both independent and national chains, choose to deliver with Skip. With your passion for building and managing long-lasting relationships, you'll help us continue to...
-
Account Executive
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada VC3 Full timeVC3, an innovative IT services solution provider headquartered in Columbia, SC, has an exciting opportunity for an experienced Account Executive to join our team. This position will allow you to grow with an IT managed services provider with a 25-year history that is continuing to expand throughout the country. VC3 is also a nationally certified Great Place...
-
executive assistante
Found in: beBee jobs CA - 3 days ago
Calgary, Alberta, Canada Professional Golfers' Association of Canada Full timeAssistant Golf Professional: Calgary Golf & Country Club The Calgary Golf & Country Club was founded in 1897 and at 127 years of age, it is among the oldest golf clubs in North America. It is ranked as one of the finest clubs in the country, renowned for its Willie Park designed course and central location within Calgary. The position provides the successful...
-
Sales Associate
Found in: beBee jobs CA - 2 days ago
Calgary, Alberta, Canada SWF Marketing Full timeWe are SWF Marketing, one of the leading providers in Sales, Customer Service, and Business Development for top-tier nationwide clients. We are in search of an entry-level Sales Associate that has an exuberant personality and a passion for working with others Our entry-level Sales Associates place a huge emphasis on the attention to detail with each customer...
-
Customer Service
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada Executive Acquisitions Full timeWe are a dynamic group of young business professionals We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, teamwork, and accountability.As a business, we highlight customer focus.Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in...
-
Marketing and Sales Representative
Found in: beBee jobs CA - 1 week ago
Calgary, Alberta, Canada SWF Marketing Full timeSWF Marketing is a business consulting firm looking to hire a talented individual to take our company to new heights. Our mission is to continue facilitating the growth of our partners through innovative marketing campaigns and intangible brand strategies with consumers that diverge us from competitors. As a Marketing and Sales Representative, you can...
-
District Sales Manager Independent Channels
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada SPAR Group Full timeOverview: District Sales Manager - Independent Channels - TELUS is looking for a self-starter with exceptional relationship building and sales skills to join the TELUS Team. As a District Sales Manager (hybrid remote), with a territory encompassing Calgary South, you will be responsible for the day-to-day program execution within Calgary and south of...
-
District Sales Associate
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada Gordon Food ServiceGordon Service Alimentaire Full timePosition Summary: Provides assistance throughout the region supporting the facilitation of order and delivery interaction between foodservice customers and Gordon Food Service in all aspects of the sales function until territory assignment. Assists the District Sales Representatives (DSR) with providing business-consulting services to strengthen customer...
-
Drilling Fluid Sales Consultant
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada NES Fircroft Full timeWe are seeking a motivated and experienced Drilling Fluid Salesman to join our team. The successful candidate will be responsible for driving sales and expanding our market presence by promoting our drilling fluid products and services to clients across CanadaKey Responsibilities: Develop and execute sales strategies to achieve revenue targets and business...
-
BMO Jobs – Licensed Sales Assistant
Found in: beBee jobs CA - 2 weeks ago
Calgary, Alberta, Canada BMO Financial Group Full timeJob Description:Under the direction of the Branch Operations Manager, the Licensed Sales Assistant role supports Investment Advisory sales and service objectives by providing administrative assistance to deliver an exceptional client experience. Works collaboratively within the branch and with business partners.[ads1]Job Responsibilities:Analyzes data and...
-
Sales Associate, Alberta Housebuilding
Found in: beBee jobs CA - 18 hours ago
Calgary, Alberta, Canada Anthem Properties Full timeSalary: We have an exciting new opportunity for a new Sales Associate to offer support for our Alberta House Building community in Calgary If you are supportive, proactive, responsible and driven by teamwork, keep reading.You are Able to create meaningful engagement with all people and appreciate the importance of strong relationshipsA person that gets joy...