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Customer Service Representative

2 months ago

Langley, Canada Purolator Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service through phone, email, and in-person interactions
  • Resolve customer complaints and issues in a timely and professional manner
  • Upsell and cross-sell our products and services to customers
  • Work collaboratively with our team to achieve sales and customer satisfaction goals
  • Maintain a high level of product knowledge and stay up-to-date on company policies and procedures
Requirements
  • 3-12 months of customer service experience preferred
  • 3-12 months of retail experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and problem-solving skills
  • Ability to lift 70lbs and stand for 3 hour intervals
What We Offer
  • A competitive hourly rate of $20.31
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package
How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application through our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.