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Indigenous Registration Administrator

2 months ago


Ottawa, Ontario, Canada Ontario Native Women's Association Full time

**Indigenous Registration Administrator**

**Job Summary:** Provide trauma-informed, culturally grounded services to Indigenous women, assisting with registration applications, SCIS, and administrative needs.

**Job Description:**

The Indigenous Registration Administrator will provide wholistic services to Indigenous women, connecting them to services and supporting their leadership roles. The role involves assisting with Indigenous Services Canada registration applications, Secure Certificate of Indian Status (SCIS), and liaising with the Ontario Regional Office for Indian Registration.

**Key Responsibilities:**

* Provide trauma-informed, culturally grounded services to Indigenous women
* Assist with registration applications, SCIS, and administrative needs
* Support Branch Managers with day-to-day functions and administrative needs
* Assist with brief services, short-term case management, and supportive listening techniques
* Establish and liaison with other service providers and resources within the community
* Manage/coordinate various tasks, issues, and functions as they impact and/or relate to branch offices and staff
* Supervise the records management function of the application, ensuring all files are current, organized, and accessible
* Provide administrative support for internal and external working groups and committees led by the Branch Manager

**Qualifications:**

* Minimum degree or diploma in Social Work, Indigenous Studies, and/or Social Sciences or 3 years relevant work experience
* Minimum 3 years' experience working with Indigenous women delivering trauma, mental health, VAW, justice, addiction, and family-based services
* Proven knowledge in systems navigation, referral, and knowledge of relevant supportive services within site locations
* Proven work experience in brief services, administrative support, and ability to mediate conflict
* Strong ability to establish and liaison with other service providers and resources within the community
* In-depth awareness of confidentiality practices and handles the applications for status registry and/or inquiries
* Ability to work from a strength-based, trauma-informed, and community member-centered approach
* Knowledge of gender-based analysis theory and methodology and a strong understanding of gender-based violence from an integrated feminist, anti-racist, anti-oppressive perspective
* Strong knowledge of the Indian Act, S-3, and legislative changes within the Indian Act
* Excellent oral and written communication skills
* Excellent knowledge in data tracking and statistical reporting
* Strong organizational, project management, and time management skills
* Ability to manage many conflicting priorities simultaneously, with the ability to prioritize
* Knowledge and working of not-for-profit Indigenous organizations
* Must be willing to work flexible hours as needed to provide services and/or response to community members
* Experience working on a collaborative team and demonstrated ability to work independently with minimal supervision
* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and other computer software
* A cellular phone and internet access is required for this position
* Valid G Class Driver's License and access to a reliable vehicle with appropriate 2-million-dollar insurance
* Valid current vulnerable sector criminal records check, reliable cell phone, and 1st Aid/CPR
* Ability/willingness to travel