Associate Experience Designer Intern/Co-op
2 weeks ago
Job Title: UX Designer Intern
Company: TD Bank
Location: Canada
Job Type: Internship/Co-op
Work Term: Winter/Term 2
Hours: 37.5
Job Description:
TD Bank is seeking a UX Designer Intern to join our team. As a UX Designer Intern, you will have the opportunity to work with experienced colleagues, receive world-class training, and be part of a community of students across TD.
Key Responsibilities:
- Translate concepts into wireframes and mockups that lead to intuitive user experiences
- Facilitate product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant solutions
- Make strategic design and user-experience decisions related to core, and new, functions and features
- Take a user-centered design approach and rapidly test and iterate designs
- Contribute to various operational activities and processes as assigned
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
- Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
- Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
- Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
- Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others
- Identify, recommend and effectively execute standard practices applicable to the discipline
- Adhere to internal policies/procedures and applicable regulatory guidelines
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies
Leadership Skills:
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
Technical Skills:
- Knowledge of/experience of UX and Design tools (Figma, Axure)
- Professional role with a focus on providing functional specialized business services, advisory or process / program support for own area of specialty, within defined parameters
- Requires sound conceptual knowledge in their own field of specialty
- Typically no supervisory accountability but may provide informal guidance to others
- May lead small projects and / or support work streams of a bigger project
- Investigates and analyzes potential solutions; ensures processes and functional programs are implemented
- Executes on work with some complexity; generally requiring short to medium-term focus (weekly-monthly)
- Accountable for own work and effective coordination of processes and information across related teams
- Delivers on assigned initiatives / projects /programs with some direction from management
- Generally reports to Senior / Manager role
Requirements:
- Currently enrolled in an undergraduate degree in Design, User Experience or related discipline
- Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term
- 2+ years of experience, preferably in digital design, interaction and visual design
About TD Bank:
TD Bank is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
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