Lead Supervisor I

10 hours ago


PointeClaire, Quebec, Canada Tapestry Full time
Job Description

Lead Supervisor Role

The Lead Supervisor is a critical member of our store team, responsible for driving sales and operational excellence. This role requires a strong leader who can motivate and develop a team to achieve business goals.

Key Responsibilities
  • Drive sales growth through effective sales strategies and techniques
  • Manage daily operational tasks to ensure seamless store operations
  • Develop and motivate a high-performing team to achieve business objectives
  • Provide exceptional customer service and ensure a positive customer experience
  • Stay up-to-date with fashion trends and competitor activity to inform business decisions
Requirements
  • 1-3 years of previous retail experience, preferably in a luxury retail environment
  • High school diploma or equivalent; college degree preferred
  • Strong business acumen and ability to analyze data to inform business decisions
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including nights, weekends, and holidays
Competencies
  • Drive for Results: Consistently exceeds goals and is a top performer
  • Customer Focus: Dedicated to meeting customer expectations and requirements
  • Creativity: Generates new and unique ideas to drive business growth
  • Interpersonal Savvy: Builds strong relationships with customers and team members
  • Learning on the Fly: Quickly adapts to new situations and learns from experiences
  • Perseverance: Pursues goals with energy and drive, even in the face of challenges
  • Dealing with Ambiguity: Effectively copes with change and uncertainty
  • Strategic Agility: Anticipates future consequences and trends to inform business decisions
  • Building Effective Teams: Creates strong morale and spirit in the team
  • Managerial Courage: Provides direct and actionable feedback to team members

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