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Internet Installation Technician
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Kemptville, Canada Xplore Inc. Full time**Position Overview**:** We are looking for an Internet Installation Technician to join our team in Kemptville, ON. Reporting to the District Operations Manager, this role will be responsible for the installation, service/repair, upgrading of residential and small business customer equipment. This includes satellite and fixed wireless internet, and wireless...
Internet Installation Specialist
2 months ago
We are seeking a skilled Internet Installation Technician to join our team in Kemptville, ON. As a key member of our operations team, you will be responsible for the installation, service/repair, and upgrading of residential and small business customer equipment, including satellite and fixed wireless internet, and wireless and Mesh Routers.
Key Responsibilities:- Dispatching to customer homes to install and repair internet services
- Managing all on-site installation, repair, maintenance, and test tasks
- Maintaining accurate and timely service reports
- Managing inventory, including ordering, returning faulty units, and quarterly count submissions
- Operating and maintaining a company vehicle
- Following all company filed procedures and protocols
- Cooperating with technical teams and sharing information across the organization
- A valid driver's license and willingness to provide a driver's abstract annually
- Completion of post-secondary education in a related field of technology, and/or relevant work experience
- Demonstrated experience in installations of internet or satellite
- Ability to work a flexible and rotating work schedule, including every other Saturday
- Strong knowledge of computers and basic troubleshooting of internet connections
- Ability to follow directions and/or use GPS mapping
- Knowledge of working standards of Health and Safety, construction, and CSA
- Strong oral and written communication skills, professionalism, and tact in representing the company to our customers
- Ability to interpret and solve technical problems, resourceful, courteous, honest, and reliable
- Strong time management skills with attention to detail
Xplore Inc. is Canada's fibre, 5G, and satellite broadband company for rural living. We are committed to creating an improved broadband experience for all Canadians. Our team is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.
