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Assistant Branch Manager/advisor

2 months ago

Three Hills, Canada RBC - Royal Bank Full time

Assistant Branch Manager/Advisor

About the Opportunity

As an Assistant Branch Manager Advisor, you will lead and coach your team to deliver an exceptional client experience and maximize opportunities through sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice will contribute to the success of your clients, your business, and your community.

Key Responsibilities

  • Ensure high employee engagement through talent management, development & career planning
  • Deliver results through strong sales management routines and coaching ability
  • Provide professional advice and education with an ability to address complex credit and investment personal & business needs
  • Collaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice
  • Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
  • Model & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
  • Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
  • Address local community needs through appropriate recruitment and management practices

Requirements

  • Minimum of 2-3 years' experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)
  • Experience in a coaching / leadership role, or acting as a mentor to service or sales professionals
  • Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 years
  • Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date
  • Demonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales results

Preferred Qualifications

  • Strong communication and decision-making skills, with the ability to communicate and lead change
  • Strong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environment
  • A post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

About RBC

RBC is a leading financial institution that thrives on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

What We Offer

  • A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • A world-class training program in financial services

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning