Food Service Operations Manager

4 weeks ago


Head of St Margarets Bay, Canada Compass Canada Full time
Job Summary

As a Food Service Supervisor with Compass Canada, you will play a key role in ensuring the smooth operation of our food service department. You will assist the Manager on duty with coordinating activities, maintaining high standards, and providing exceptional customer service.

Key Responsibilities
  • Supervise the production of menu items and ensure completion of cash readings.
  • Manage associates, schedule staff working hours, and hire and train employees.
  • Learn from and assist the Shift Manager to resolve labour relation issues and track weekly inventories, sales revenue, labour, and food cost.
  • Communicate positively and enthusiastically to café patrons and address their issues promptly.
  • Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
  • Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Requirements
  • At least one year of strong operation food industry management experience.
  • FoodSafe Level 1 Certification.
  • Comprehensive health and safety knowledge and training.
  • Knowledge of food service catering.
  • Strong supervisory skills and the capability to motivate and lead staff.
  • Employee relations experience in a unionized environment is an asset.
  • Excellent customer service skills.
  • Excellent communication skills (written and verbal).
  • Knowledge of Microsoft Office.
Why Work with Compass Canada?

We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. We are committed to nurturing a diverse workforce representative of the communities within which we operate.



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