Veterinary Receptionist, Neurology, Mississauga Oakville Veterinary Emergency and Specialty Hospital
2 months ago
Veterinary Receptionist, Client Care
Neurology Department
Location: Oakville, ON
Schedule: Full-time
Mississauga Oakville Veterinary Emergency and Specialty Hospital's Neurology department welcomes a dependable and professional team member looking for a challenging and rewarding career as a Veterinary Receptionist, Client Care Coordinator. This full-time opportunity includes a range of responsibilities and learning opportunities, geared toward exemplary client service with our clients and referring Veterinarians.
Responsibilities and Qualities:
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to work through client concerns with empathy and resolution
- Strong organizational and problem-solving skills
- The ability to proactively assist with patient care is an asset
- Flexibility to work independently and adapt to changing priorities
- Willingness to learn more regarding veterinary services and the care to appropriately triage cases, coordinate access to care in a timely fashion and continue to grow in the role
- Manage phone and email correspondence with clients and referring veterinarians to build trusting relationships
- Internal office communication and medical records management
- Reviewing invoicing/billing with clients; creating estimates and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Veterinary medical knowledge, previous ACA and or Client Care experience in a Veterinary setting an asset
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Have a love for all companion animals
Schedule : Full-time, 40 hours per week, Monday through Friday.
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- VCA Canada Student Loan RRSP Program – Ask us more
- RRSP Employer 5 % Match Program – saving for your future just got easier
- Extensive online anytime-anywhere access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
Click "Apply Now"
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
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