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Food Service Supervisor

2 months ago

Victoria, British Columbia, Canada A&W Restaurants Full time
``` Food Service Supervisor

A&W in Victoria, BC, is seeking a full-time, permanent Food Service Supervisor for our Foul Bay location.

As a Food Service Supervisor, you will be responsible for leading a team of food preparation staff, ensuring exceptional guest experiences, and maintaining high standards of quality and service.

  • Supervise and coordinate the activities of staff who prepare, portion, and serve food to guests
  • Estimate and order ingredients and supplies required for meal preparation
  • Establish work schedules and ensure staff follow procedures
  • Maintain records of stock, sales, and wastage and report to management
  • Train staff in job duties, sanitation, and safety procedures and ensure skill transfer to new employees
  • Ensure that food and service meet quality control standards and corporate brand standards
  • Deal with cash, opening, and closing procedures with accuracy
  • Ensure customer satisfaction and resolve issues as required
  • Maintain a positive relationship between team members

To be successful in this role, you will need:

  • A passion for guest service and creating exceptional guest experiences
  • Excellent communication skills
  • The ability to work in a fast-paced environment
  • A willingness to learn and take on new challenges
  • A positive attitude and a warm personality

We offer a competitive wage of $18.50 per hour and a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous retirement plan.

We are an equal opportunities employer and welcome applications from all qualified candidates.