Shelter Supervisor

5 days ago

Dartmouth, Canada Atlantic Community Shelters Society (ACSS) Full time

Atlantic Community Shelters Society

SHELTER SUPERVISOR

About Atlantic Community Shelter Society

Atlantic Community Shelters Society (ACSS) is a not for profit organization funded by the Department of Community Services and governed by a volunteer Board of Directors. ACSS is a new enterprise that Quest Society has undertaken in response to an urgent need to address homelessness within the Halifax Regional Municipality.

ACSS will specifically cater to seniors who are experiencing homelessness. Temporary pallet housing solutions will be offered to individuals to provide protection, safety and security. This approach allows the basic needs of individuals to be met while more permanent housing solution opportunities are identified. Every person living at ACSS will have individual plans to identify their unique challenges and needs and a solution-oriented approach to overcome the barriers that prevent them from securing permanent housing.

Job Purpose

The Shelter Supervisor will report directly to the Intensive Housing Support Case Manager and will be responsible for the day to day safety and security, supervision, problem-solving and general operations of ACSS. This further includes the organization, supervision and performance management of all employees and volunteers. The Shelter Supervisor will be working as part of the regular compliment of staff and will also provide direct supports and services to the participants of ACSS in accordance with organizational standards.

Job Duties and Responsibilities

  • Ensure supports and services align with the Mission, Vision and Values of ACSS
  • Work collaboratively with all staff, management and shelter participants in a non-discriminatory manner
  • Ensure ACSS is a safe, secure, clean and comfortable environment for all staff, participants and volunteers
  • Provide direct care, support and services to all participants of ACSS, working as part of the regular shift compliment
  • Accurately records day to day happenings using appropriate methods, and maintains data and incident reporting systems
  • Oversees the admission, orientation and evaluation of participants understanding of rules and discharge procedures.
  • Provides leadership, orientation, supervision, performance management, discipline, support and guidance for all Shelter Workers of ACSS.
  • Liaise with external agencies as required (DCS, police)
  • Co-ordinates participant supports, performs pallet checks and personal searches
  • Acts as a positive role model for all
  • Acts as an advocate for participants while always maintaining confidentiality
  • Develop programming, education and activities that cater to the participants needs
  • Attend all meetings and care plans as required
  • Ensure all shelter supplies are maintained, ordered and in keeping with the operational budget requirements
  • Adapt to the complex needs and changing dynamics of a new Shelter and be able to adapt duties and tasks quickly to address any gaps
  • On call work required

Candidate Profile

Requirements:

Completion of a 1-2-year Certificate Program in Social/Human Services

Other Certifications will be considered in combination with experience

Experience working in the mental health field, required

Experience working with a geriatric population, required

Other Certifications: First Aid/CPR, Non-Violent Crisis Intervention

Driver's License and access to own vehicle, required

Other:

Willingness to support volunteer and student placements by modelling professional behavior

Be knowledgeable of Nova Scotia OH&S Act and Regulations

Knowledge of Mental Health and/or Addictions

Work well under pressure and maintains professionalism

Ability to maintain confidentiality

Strong independent and team worker

Strong English language skills; both oral and written

Personal attributes: Common Sense, Positive Attitude, Problem-Solver, Organized, Personable

Salary: $54,000

Job location: Dartmouth, Atlantic Street

Work schedule: Rotational Work. Evening and/or Weekend work required.

How to Apply

Contact: Chelsy Flemming, Director of Human Resources

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