Regional Medical Director

3 weeks ago

Toronto, Ontario, Canada VetCare Canada Full time

The Regional Medical Director (RMD) is a DVM and will be responsible for overseeing the medical quality of care within their region and works closely with the National Medical Director to implement best medical practices in support of VetCare's aspiration to be a leading provider of high quality veterinary care in Canada. This is a full-time position.

Number of Practices Supported: 15-20

Responsibilities:

  • Focuses on educating and influencing current medical thinking as well as best practices in patient care in their assigned region. Leads the practices within the region to pursue excellence in client and patient care.
  • Develops strong working relationships with Regional Operations Managers and veterinary teams to drive clinics to greater continuity, teamwork and best practices.
  • Spends time in each practice in their region to observe medical activities and coach the medical teams both individually and in groups
  • Works 1-2 days in various practices in their region supporting clinic and client needs in a veterinarian capacity
  • Uses available reports, medical records, and on-site observation to review and improve the quality of diagnostic, treatment, surgical and dental skills practiced by each individual DVM to continuously improve the level of care delivered
  • Supports new grad veterinarians by creating and supporting individual mentorship plans
  • Supports new clinic transitions in their region along with the transitions team and the Regional Operations Manager.
  • Evaluates practice medical equipment and takes needed steps to maximize usage as appropriate
  • Manages veterinary board and client complaints that are medically based on notification through resolution through collaboration with the National Medical Director, Regional Operations Manager and the Practice Manager
  • Collaborates with Practice Managers, Medical Directors and Associates on improved methods of time management and efficiency, including the proper and efficient use of technicians/technologists, as well as technology
  • Works closely with the Talent Acquisition team in helping to attract and assess DVM candidates for their practices and represents VetCare at industry/campus events
  • Works closely with the Regional Operations Managers to enhance DVM engagement through regional meetings, evaluating DVM performance, supporting development plans and defining medical goals.
  • In partnership with the Regional Operations Managers, organizes and conducts regular doctor and team meetings to foster and strengthen positive clinic culture.
  • Connects with and supports Medical Directors and associate veterinarians in managing their job satisfaction and healthy well-being.
  • Acts as a thought partner with the National Medical Director and contributes to the development and implementation of new practice protocols and guidelines.

Minimum Qualifications:

  • Doctor of Veterinary Medicine or equivalent from an accredited university
  • Medical Director/Leadership experience preferred
  • Multi-Unit experience preferred
  • License to practice veterinary medicine in all provinces in assigned region or eligibility for such licensure
  • Minimum of 5 years practical clinical experience in small animal medicine
  • Strong relationship and communication skills with the ability develop a strong working relationships with Medical Directors and associate veterinarians at each practice
  • Ability to support the implementation and promotion of medical programs in a collaborative environment

Special Working Conditions:

Flexibility in schedule and hours of availability

Environment where pets are present

50% travel throughout the regions you support with overnight/out of area required

The right candidate must be based within driving distance of VetCare clinics in the provinces they will support.

Meet VetCare:

VetCare (vet-) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.

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