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Informatics Lead, Meditech Expanse

3 months ago

Surrey, British Columbia, Canada Fraser Health Authority Full time
Salary range

The salary range for this position is CAD $ $65.35 / hour
Come work with us

Do you have a passion for leadership? Do you want to be part of an initiative that will help transform important healthcare systems (medical imaging, cardiology, laboratory, pharmacy, surgical, health information management, other clinical and diagnostic systems)? If you answered YES to those questions then we have the opportunity for you to succeed in READ ON

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We have an exciting Full Time opportunity for an Informatics Lead, MEDITECH Expanse to join our Clinical Ancillary Solutions (CAS) team at Central City Tower located in Surrey, BC. This role supports Digital Patient and Provider Experience portfolio within Fraser Health.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

About the Position:

You can be part of the solution to help enhance the patient journey from admission to discharge and through recovery You'll be part of the bridge between clinical teams and technology; optimizing patient care.

What do you need?

Expertise with clinical applications used in hospitals, experience with HL7 integration, management of complex projects involving several integrated systems, and demonstrated experience with clinical stakeholder engagement. You'll manage clinical ancillary solutions projects including medical imaging, cardiology, laboratory, pharmacy, surgical, health information management as well as other clinical and diagnostic systems. Specific assets are knowledge of Fraser Health processes, downstream clinical applications, and end-to-end clinical and system workflows.

What will you do?

In this key role, you will be responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as a part of projects. You will be closely aligned with the Meditech Advance Program providing advice, guidance and support as Fraser Health transitions to the new Meditech Expanse system transforming clinical workflows and integrations with clinical systems.

Specifically, you will be responsible for coordinating and supporting teams through the design, build and test phases by preparing project documentation including design documents, work plans, and test plans/scripts. This includes working with teams and vendors to prepare for and to go-live in alignment with the project schedule (deliverables may include cut-over plans, go-live plans, and operational transition plans).

Be part of a dynamic leadership team as you:

  • Lead and manage projects in the Health Care Information Systems in clinical areas.
  • Provide leadership to team members and applying appropriate change management strategies as part of a project.
  • Provide advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support in clinical and corporate business areas
  • Provide expertise on enterprise-wide projects
  • Serve as back up to the Portfolio Manager in the area of team leadership.

Here is what we would like you to have:

  • Bachelor's Degree in Health Information Science, Computer Science, or other relevant discipline.
  • Seven (7) years' recent related experience including business and systems analysis, and project leadership within a medium to large sized organization.
  • Minimum two (2) years in a clinical informatics role, or an equivalent combination of education, training, and experience.
  • Experience with an electronic clinical information system, such as the integration of downstream systems with MEDITECH is preferred.
  • Experience with vendor management.
  • Valid BC Driver's License and access to personal vehicle for business related purposes

An equivalent combination of education, training and experience is acceptable.

Do you take responsibility for your own performance and seek to model integrity, resilience and confidence? Are you passionate about building an engaging environment that supports and challenges others to achieve their goals? We encourage to take the next step and apply and continue the conversation about you joining Fraser

Take the next step and apply so we can continue the conversation with you.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Curious to learn what it's like to work here? Like us on Facebook (@fraserhealthcareers), follow us on X & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to Manager, Health Informatics and Clinical Solutions, the Informatics Lead plays a critical leadership role in planning, design, implementation, and evaluation of sustainable clinical information systems transformation related to MEDITECH Expanse. Works in collaboration with the Clinical Engagement Lead and clinical partners of the designated functional areas, the Informatics Lead provides informatics expertise to promote and lead the integration of computer and communications technologies with clinical change initiatives to enhance evidence-based clinical practices. This position collaborates with project stakeholders to design, build, and implement new technology, equipment, and systems; contributes to and implements education, training, support, and change strategies to facilitate adoption, and use of MEDITECH Expanse.

Responsibilities

  1. Provides informatics expertise and leadership to relevant operational leaders, physicians, and stakeholder groups to ensure information technology design and future state workflows provide the best opportunities to support and transform clinical practice, education, administration and research across the continuum of care and across specified programs/network/diagnostics/support services.
  2. Drives best practice and informatics outcomes by collaborating with stakeholders across FHA to lead design based on best evidence and professional standards, meets organizational requirements, and evaluates and monitors success to ensure effective implementation of quality and system improvements.
  3. Leads and coordinates design activities associated with workflow standardization, system design and informatics work stream activities including alignment and integration with the other design teams.
  4. Liaises with, guides, and provides consultative direction within the area of responsibility to ensure informatics processes for future state design are aligned with FHA organizational requirements. Provides leadership, guidance and support to designated operational leaders, physicians, project consultants/staff as required.
  5. Leads broad groups of stakeholders to identify system and business requirements. Facilitates consensus, consults and shares information in order to achieve a common, comprehensive, enhanced and standardized future-state electronic health record that addresses the needs and strategic directions of the overall program(s)/ service line(s)/ portfolio(s).
  6. Problem-solves and addresses potential barriers to success.
  7. Facilitates team members in validating the required data elements for measurement of process and outcomes, and ensures they are incorporated into system design and used to transform clinical practices.
  8. Participates in the development of future state clinical content (e.g. order sets, care pathways, etc.), workflows and all necessary linkages to recommend appropriate system configuration and future state workflows.
  9. Collaborates on the development of relevant design standards, nomenclature, decision support, quality assurance and testing activities. Recommends prioritization for intake processes.
  10. Joins with the programs/network/diagnostics/support services and site leadership to lead the facilitation, localization and implementation of program/specialty level workflow changes pertaining to system changes in support of clinical and business outcomes, and the implementation of new or revised policies, procedures, protocols and processes impacted by the new clinical information system (for the specified programs/network/diagnostics/support services).
  11. Leads collaboratively with the programs/network/diagnostics/support services and unit leadership the process to ensure readiness for implementation and supports change management and learning strategies. Applies and provides expertise to the development and operationalization of a framework to manage, govern, and sustain clinical information systems.
  12. Leads the ongoing assessment post-implementation to enhance clinical adoption to maximize the benefits, both clinical and business, related to the design and usage of the information system by monitoring system reports and by sharing and escalating these as appropriate.
  13. Contributes to the development, implementation and communication of healthcare information system related policies, procedures and workflow changes with health organization stakeholders.
  14. Identifies risks and provides detailed analysis of situation; and escalates following established issues/risks escalation process.
  15. Provides direction, leadership, guidance and support to designated project staff/consultants as required.
  16. Accountable for working independently and collaboratively with teams to ensure assigned project deliverables are met.
  17. Provides regular status updates, project deliverables, and outcomes.
  18. Performs other duties as required.
Qualifications

Education and Experience

Bachelor's Degree in Health Information Science, Computer Science, or other relevant discipline, plus seven (7) years' recent related experience including business and systems analysis, and project leadership within a medium to large sized organization, with a minimum two (2) years in a clinical informatics role, or an equivalent combination of education, training, and experience. Experience with an electronic clinical information system, such as the MEDITECH, Paris, and/or Intraheath Profile is preferred.

Valid BC Driver's License and access to personal vehicle for business related purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

  • Thorough knowledge of clinical technologies and equipment.
  • Thorough knowledge of health informatics, business processes, technologies, tools and concepts.
  • Ability to provide leadership to a variety of project teams and stakeholder groups in an environment that is constantly changing and has fluctuating priorities.
  • Demonstrated superior skills in data research gathering and modeling and business, clinical, and systems analysis.
  • Demonstrated knowledge of the project management process and the systems development life cycle.
  • Demonstrated leadership skills with proven ability to bring about change in a proactive manner.
  • Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
  • Demonstrated knowledge of research methodology, practices and techniques.
  • Excellent investigative, analytical and problem solving skills.
  • Proficiency in the use of a personal computer (PC) and applicable software applications.
  • Excellent facilitation skills when working with an interdisciplinary team
  • Physical ability to perform the duties of the position.