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Program Development Manager

2 months ago

Frog Lake, Canada Spirit Employment and Training Edmonton Full time
Job Summary

The Program Manager is a key member of the Spirit Employment and Training Edmonton team, responsible for overseeing the planning and implementation of service plans to meet the needs of clients. This role acts as a liaison between the Director and staff, ensuring that the organization's mission and goals are met.

Key Responsibilities
  • Program Development: Organize and develop programs and activities in accordance with the organization's mission and goals.
  • Strategic Planning: Create and manage long-term goals, develop a budget and operating plan for the program, and establish an evaluation method to assess program strengths and identify areas for improvement.
  • Team Management: Manage a team with diverse talents and responsibilities, ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
  • Client Services: Participate in the development of care plans and therapeutic interventions with youth, review and address concerns arising from clients, and take part in the orientation of new staff members.
Qualifications and Requirements
  • A degree, diploma, or certificate in a related field, with at least three years of experience in human services.
  • Effective communication and problem-solving skills, with the ability to assess program needs and analyze concerns.
  • A willingness to work long and irregular hours under stressful conditions, with a commitment to maintaining high standards of professional competence and integrity.
  • A clear Criminal Record Check and CYIM check, as well as a valid Class 5 Driver's License.