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Service Billing Specialist

2 months ago


Vaughan, Ontario, Canada Mircom Group of Companies Full time
Job Summary

We are seeking a detail-oriented and organized Service Billing Administrator to join our team at Mircom Group of Companies. The successful candidate will be responsible for handling all billing-related activities, ensuring accurate and timely invoicing, and maintaining documentation to support invoices.

Key Responsibilities
  • Invoice Management: Ensure timely invoicing and maintain documentation to support invoices.
  • Documentation: Document job folders and maintain accurate records.
  • Payment Processing: Process credit card payments upon request.
  • Issue Resolution: Resolve issues arising from administrative functions.
  • Reporting: Produce various reports and metrics as requested by management.
  • Purchase Order Review: Review purchase orders for service department requirements.
  • Billing Review: Assist with reviewing documents for billing issues, hours, variances, etc.
  • Work Order Review: Review open work orders weekly for resolving backlogged issues.
  • PO Variance Review: Review documentation for PO variances in invoicing.
  • AR/AP Support: Aid with inquiries from AR, AP, clients, and sales.
  • Credit Requests: Assist with credit requests.
  • Communication: Update the Billing Manager regarding any inconsistencies or challenges.
Requirements & Skills
  • Experience: Minimum 1-3 years of office administration experience.
  • Industry Knowledge: Experience in the industry would be considered an asset.
  • Education: Post-secondary education (technical diploma or degree).
  • Computer Skills: Strong computer skills, including Microsoft Office (Excel, Pivot table, Word, etc.).
  • Customer Service: Strong customer service skills.
  • Language: Proficiency in French and English is required.
  • Time Management: Ability to meet tight deadlines.
  • Communication: Strong communication and interpersonal skills.
  • Organization: Strong organizational skills.
  • Confidentiality: Ability to deal with confidential information with a high degree of professionalism.
What Mircom Offers
  • Competitive Salary: Competitive salary.
  • Professional Development: Opportunities for professional development and career advancement.
  • Dynamic Work Environment: A dynamic and supportive work environment.
  • Benefits: Group Insurance benefits and Company RRSP program.