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Learning Support Coordinator
2 months ago
Camosun College is seeking a highly skilled and compassionate Accessible Learning Assistant to join our team. As a key member of our student services department, you will play a vital role in providing exceptional support to students with diverse needs.
Key Responsibilities:- Provide reception and student support assistance, utilizing specialized knowledge and diplomacy to handle sensitive and confidential situations.
- Create a welcoming and inclusive atmosphere at reception, fostering positive relationships with students from diverse backgrounds.
- Conduct initial assessments of students' needs for accessible learning support services, booking appointments or making referrals as necessary.
- Manage calendars, booking student appointments and departmental activities with precision and attention to detail.
- Employ a professional, non-judgmental approach to support students with challenging behaviors, mental health issues, physical disabilities, or diverse cultural backgrounds.
- Respond to and redirect email, voicemail, and TTY messages, ensuring timely and effective communication.
- Provide information on educational supports and accommodations available to students with disabilities.
- Answer internal and external inquiries, offering guidance and resolving concerns where possible.
- Prepare and complete various documents, forms, and correspondence with accuracy and efficiency.
- Enter data into databases and tracking systems, assisting with reports and statistical analysis.
- Maintain the career resource library and centre materials/adaptive equipment inventory, assisting students with resource borrowing.
- Support faculty in scheduling and advertising workshops and courses.
- Contribute to special projects and events, utilizing database, spreadsheet, publication, and presentation software.
- Perform a range of clerical duties, including data entry, photocopying, ordering supplies, and maintaining files and records.
- Two-year diploma in Secretarial, Office Administration, or Human Services, plus three years of relevant reception and clerical experience.
- Direct experience in student services, working with students from diverse backgrounds and with disabilities.
- Exceptional interpersonal communication skills, with a proven client service orientation.
- Ability to work positively in a team, adapt to changing situations, and exercise sound judgment.
- Advanced skill in using Microsoft Office applications and typing 40 words per minute.
- Fostering and Nurturing Relationships: Building trust, engagement, and collaboration in the workplace.
- Cultural Alignment: Promoting inclusion, respect, and lifelong learning for all students.
- Focus on Students and Their Success: Contributing to students' education, transition, and future success.