Product Manager IT Flight Operations Platforms

4 weeks ago

Calgary, Alberta, Canada WestJet Full time
Product Manager, IT Flight Operations Platforms

WestJet is seeking a highly skilled Product Manager to lead the development and implementation of our IT Flight Operations Platforms. This is a critical role that requires a strong understanding of technology and business operations.

Key Responsibilities:
  • Define and maintain service levels specific to the requirements of the business and products.
  • Responsible for overall product health that ensures system uptime, resiliency, and stability.
  • Responsible for setting the vision and strategy for large product lines related to all flight operations platforms.
  • Through strong partnerships with business units, identify business problems and how they can be solved through technology.
  • Ownership of the product roadmap and working with stakeholders to prioritize implementing what matters most to achieve the strategic goals and initiatives behind the product.
  • Facilitate planning, delivery, and timelines for implementation.
  • Provide leadership and mentorship to team resources.
  • Partnership with third-party vendors specific to the delivery of their products.
  • Accountable to ensure products conform to all corporate compliance and regulatory governance standards.
  • Preparation of annual OPEX and CAPEX budgets for their area.
  • Adherence to annual OPEX budget, working closely with the IT Financial analyst to accurately update monthly forecast.
  • Providing leadership and driving employee engagement for a high-functioning team.
  • Monitor team performance and deliver recognition and performance management as required.
  • Accountable for the development and execution of career and/or skills development plans for members of the team.
  • Accountable leader for all adherence to ITSM processes, including Change Management.
  • Collaborates with peers, business SMEs, and senior leadership on the development of business cases for new technology initiatives.
  • Collaboration with our Procurement team on new contracts and contract renewals to reduce costs and ensure proper SLAs are in place.
  • Acts as an escalation point for business requirements and incident management to ensure a high level of satisfaction from our business unit.
Requirements:
  • 3-5 years of related experience, or an equivalent combination of training and experience.
  • Requires a Bachelor's Degree (Technical/Business/Scientific).
  • Demonstrated leadership skills with experience managing operations support resource teams.
  • Requires complex problem-solving skills and advanced interpersonal and communication skills, including the ability to influence others.
  • Ability to clearly articulate technical problems from a business perspective and translate business problems into a technology viewpoint.
  • Strong commercial acumen, including financial management, contract negotiation, and vendor management.
  • Demonstrate a strong technical grounding to effectively manage and challenge technology teams with regards to measures of complexity and effort.
  • Self-motivated and ability to work independently and cross-functionally.
  • Experience and demonstrated ability to create a vision, strategy, and roadmap.
  • Exposure to highly complex and integrated systems using enterprise-class tools and methodologies.
  • Strong verbal and written communication skills.
  • Ability to work effectively, demonstrate flexibility, and set priorities in a fast-paced environment.
  • Highly motivated and collaborative individual.
The Benefits of Being a WestJetter:
  • A fun and friendly culture with colleagues who work together to win.
  • Travel privileges for you and your family, effective from your start date.
  • Savings and Benefit programs that are flexible to meet your specific needs.

  • Product Manager IT Flight Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Flight Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely. This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Flight Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Flight Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely. This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Flight Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Flight Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely. This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Flight Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Flight Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely. This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Flight Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Flight Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely.This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Flight Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Flight Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely.This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Flight Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Flight Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely.This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Flight Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Flight Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely.This role spans many activities from strategic to tactical and provides important...

  • Product Manager, IT Flight Operations Platforms

    4 weeks ago

    Calgary, Alberta, Canada WestJet Full time

    Employment Type: Full-time Regular City: Calgary, AB (YYC) Posting Open Date: 09/24/2024 Posting Close Date: 10/15/2024 (Please note the posting will close at 9:59pm MST) Why WestJet: Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry...

  • Flight Operations Coordinator

    1 month ago

    Calgary, Alberta, Canada Skyservice Full time

    {"title": "Flight Operations Coordinator", "content": "Job SummaryAs a Flight Operations Coordinator at Skyservice, you will play a critical role in ensuring the smooth execution of flight operations. Your primary responsibility will be to provide comprehensive support to Flight Crew and Client Account Managers throughout the entire flight management...

  • Flight Operations Coordinator

    1 month ago

    Calgary, Alberta, Canada Skyservice Full time

    {"title": "Flight Operations Coordinator", "content": "Job SummaryAs a Flight Operations Coordinator at Skyservice, you will play a critical role in ensuring the smooth execution of flight operations. Your primary responsibility will be to provide comprehensive support to Flight Crew and Client Account Managers throughout the entire flight management...

  • Flight Operations Coordinator

    3 weeks ago

    Calgary, Alberta, Canada Skyservice Full time

    Job SummaryWe are seeking a highly skilled and organized Flight Coordinator to join our team at Skyservice. As a key member of our flight operations team, you will be responsible for providing comprehensive support to our flight crew and client account managers throughout the entire flight management process.Key ResponsibilitiesCoordinate flight...

  • Flight Operations Coordinator

    3 weeks ago

    Calgary, Alberta, Canada Skyservice Full time

    Job SummaryWe are seeking a highly skilled and organized Flight Coordinator to join our team at Skyservice. As a key member of our flight operations team, you will be responsible for providing comprehensive support to our flight crew and client account managers throughout the entire flight management process.Key ResponsibilitiesCoordinate flight...

  • Flight Operations Coordinator

    1 month ago

    Calgary, Alberta, Canada SKYPLAN Full time

    Job Title: Flight DispatcherAt Skyplan Services Ltd, we are seeking a highly skilled and experienced Flight Dispatcher to join our team in Calgary, Alberta. As a Flight Dispatcher, you will play a critical role in ensuring the safe and efficient operation of our flights.Key Responsibilities:Coordinate flight planning and dispatch activities to ensure timely...

  • Flight Operations Coordinator

    1 month ago

    Calgary, Alberta, Canada SKYPLAN Full time

    Job Title: Flight DispatcherAt Skyplan Services Ltd, we are seeking a highly skilled and experienced Flight Dispatcher to join our team in Calgary, Alberta. As a Flight Dispatcher, you will play a critical role in ensuring the safe and efficient operation of our flights.Key Responsibilities:Coordinate flight planning and dispatch activities to ensure timely...

  • Flight Operations Coordinator

    1 month ago

    Calgary, Alberta, Canada SKYPLAN Full time

    Flight Dispatcher Job DescriptionAt Skyplan Services Ltd, we are seeking a highly skilled Flight Dispatcher to join our team in Calgary, Alberta. As a Flight Dispatcher, you will play a critical role in ensuring the safe and efficient operation of our flights.Key Responsibilities:Coordinate flight plans and schedules to ensure timely and safe departures and...

  • Flight Operations Coordinator

    1 month ago

    Calgary, Alberta, Canada SKYPLAN Full time

    Flight Dispatcher Job DescriptionAt Skyplan Services Ltd, we are seeking a highly skilled Flight Dispatcher to join our team in Calgary, Alberta. As a Flight Dispatcher, you will play a critical role in ensuring the safe and efficient operation of our flights.Key Responsibilities:Coordinate flight plans and schedules to ensure timely and safe departures and...

  • Product Manager IT Crew Operations Platforms

    4 weeks ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Crew Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely. This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Crew Operations Platforms

    4 weeks ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Crew Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely. This role spans many activities from strategic to tactical and provides important...

  • Product Manager IT Crew Operations Platforms

    1 month ago

    Calgary, Alberta, Canada WestJet Full time

    Overview of the RoleThe Product Manager, IT Crew Operations Platforms, is a critical operational leadership role that drives the strategy, sets the roadmaps, and implements feature enhancements for 'critical to fly' systems that allow us to operate our airlines safely.This role spans many activities from strategic to tactical and provides important...