Mate

4 weeks ago

Gananoque, Ontario, Canada Hornblower Group Full time
City Experiences is seeking a Mate for our City Cruises operation in Gananoque.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Mate is responsible to maintain the appearance of the vessel which includes directing daily activities of the crew, maintaining the cleanliness and safety of the vessel, and assisting with navigating and maneuvering the vessel; will uphold the strictest safety standards for guests and crew; and will maintain a professional and friendly manner.

Crew Benefits:
  • Competitive Wage
  • Retention Bonus - up to $500.00
  • Complimentary Cruise Tickets & Uniforms
  • Crew Recognition Awards
  • Crew Referral Program - up to $200.00 per referral
  • Crew Events
  • Paid Training
Essential Duties & Responsibilities:
  • Provide amazing hospitality to guests and coworkers as prescribed in our RESPECT Service System
  • Assign deck crew tasks and provide direction
  • Stand bridge watch and assist in the safe navigating and maneuvering of the vessel
  • Take command should Captain become unable to
  • Maintain the cleanliness and safety of the vessel
  • Load or unload materials from vessels
  • Handle lines to moor vessels to pier when necessary
  • Stand watch to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses
  • Provide assistance to Engineer to operate and maintain ship equipment such as engines and generators, and winches
  • Escalate any mechanical or maintenance issues to the Director of Marine Operations
Additional Responsibilities:
  • Be prepared to begin work at scheduled time
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Additional job duties as assigned
Requirements & Qualifications:
  • Must obtain valid Chief Mate (limited for a vessel of 60 gross tonnage) or more upon hire
  • O.S.S.D. or equivalent as recognized by the Ministry of Education
  • At least one (1) to three (3) years' maritime experience
  • Current Marine Basic First Aid
  • Current (within previous two (2) years) Transport Canada approved marine medical certification
  • Must hold a valid passport to be able to enter the United States
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Energetic and enthusiastic personality essential
  • Must be service orientated, actively looking for ways to help others
  • Will work for extended periods of time without sitting
  • If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)
  • Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 30 pounds (14 kilograms)
  • Walk, stand, sit and work in all types of weather conditions for extended periods
  • Will be required to be available for work on all major holidays
About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.

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