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Customer Service Representative

3 months ago


Vancouver, British Columbia, Canada North Vancouver Recreation & Culture Full time
Customer Service Representative

Regular Part-Time
Competition # 24028P

North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families, and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for positive, enthusiastic and friendly people to deliver memorable experiences to our customers.

WHY WORK FOR US?

You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents.

NVRC values employees, offering a competitive salary and comprehensive benefits.

GREAT CUSTOMER SERVICE

You will deliver excellent front line customer experiences by providing information to the public, providing program registration, collecting payments, and assisting with related administrative responsibilities.



ABOUT YOU
You are a team player committed to community. You are reliable, responsive to customer needs, and excellent at building relationships. You are courteous and effective with the public in providing information and assistance regarding programs, activities and community events. You enjoy working with a diverse group of people and embrace change and challenges.

QUALIFICATIONS AND REQUIREMENTS
Previous customer service experience and training, and cash handling experience are desirable. Knowledge of recreation registration software, MS Excel and Word is also beneficial.

We are looking to fill two regular part-time positions. All employees will be available to work at any North Vancouver Recreation & Culture location.

All candidates are required to submit a Police Information Check as a requirement of the position prior to any appointment.

This is a regular part-time position for 20 hours a week involving shift work including days, evenings and weekends with the option to obtain additional auxiliary shifts.

The pay for this unionized position starts at $25.22 and ranges to $29.48 per hour plus 10% in lieu of benefits.


CLOSING DATE:
August 11, 2024

APPLY ONLINE:
We thank all applicants, but advise that only those selected for an interview will be contacted.