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Medical Office Assistant

4 months ago

Newmarket, Ontario, Canada Medicentres Full time
Position Title: Medical Office Assistant - Immigration and Family Practice
Job Type: Full-Time, Permanent (Monday-Friday 9am-5pm)
Job Location: York Medical Newmarket Medicentres Clinic
Reports to: Assistant Clinic Manager
Date Last Updated: June 2024

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:
Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

PRINCIPAL RESPONSIBILITIES:Answering phones, greeting, and registering patientsProvide panel management support to physiciansResponding to patient enquiries in person and by phoneInitiating forms and collecting payment for services not covered by insuranceEscorting patients to exam or treatment rooms and preparing patients for physicianCleaning and preparing exam and treatment rooms between patient visitsPerforming diagnostic testing as ordered by the physician including urinalysisPerforming Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physicianScheduling and notifying patients of appointmentsScanning patient documents into electronic medical records as requiredCompleting daily, monthly and weekly chore lists as requiredPerforming other duties as assignedKNOWLEDGE, SKILLS AND EXPERIENCE:High school diploma or equivalentMedical Office Assistant Qualification is an assetRecent customer service experienceExperience with Med Access or Electronic Medical RecordsExcellent verbal and written communication skillsProblem solving skillsProficiency in medical terminology is an assetMust be able to handle confidential information in compliance with the Health Information ActINTERNAL COMMUNICATIONS: PhysiciansClinic Support Office departments (IT, Accounting, Human Resources) EXTERNAL COMMUNICATIONS:VendorsSuppliersPatientsWe appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit