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Scheduling Coordinator, Staffing Office

2 months ago


Markham, Ontario, Canada Markham Stouffville Hospital Corporation Full time

Schedule Coordinator

Oak Valley Health is seeking a highly organized and detail-oriented Schedule Coordinator to join our team. As a Schedule Coordinator, you will play a critical role in ensuring safe staffing levels within our departments.

About the Role:

  • You will work collaboratively with other Schedule Coordinators, managers, shift managers, and Clinical Leaders to support and create appropriate schedules for all units/departments.
  • You will be responsible for preparing and distributing unit-specific staffing schedules, posting vacation planners, and filling sick calls while adhering to HR policies and collective agreement language.
  • You will create, develop, and maintain master rotations as required.
  • You will support the Self-Scheduling process.
  • You will preserve copies of original posted schedules.
  • You will maintain staffing schedules on a daily basis for accuracy, ensuring unit-specific staffing quotas are complete.
  • You will work independently to plan and create special schedules (prime time summer and holiday schedules).
  • You will document all changes at the time of occurrence in the electronic scheduling system.
  • You will schedule replacement staff according to established collective agreements language and processes.
  • You will prioritize redeployment of staff between departments when required.
  • You will review daily staffing levels in relation to unit activity levels on units (i.e., low unit census or surge) and prioritize redeployment of staff to support acuity and fiscal responsibility.
  • You will apply critical thinking to strategize the most efficient use of staffing resources.
  • You will monitor and reconcile timecards in the Softworks system (sick, vacation, leaves of absences, overtime, etc.) in an accurate and timely manner for manager approval.
  • You will initiate investigations into odd punches in the Softworks system.
  • You will work together with staff and managers to resolve any issues related to staffing or timekeeping errors or omissions.
  • You will complete project work and policy work as required.
  • You will participate on committees as required.
  • You will promote and support MSH strategic and operational objectives.
  • You will apply knowledge of fiscal responsibility.
  • You will rotate through scheduling portfolios and days, evenings, and/or weekends as required.
  • You will collaborate with other team members to complete all staffing, scheduling, and timekeeping duties.

Requirements:

  • Post-Secondary Diploma in Administration, Business, Finance, Human Resources (or equivalent experience in scheduling and staffing).
  • Recent experience with an electronic scheduling program.
  • Recent experience in Staffing/Scheduling.
  • Previous Experience in a Hospital Setting.
  • Recent timekeeping experience.
  • Previous experience working with collective agreements, preferably CUPE, ONA, and OPSEU.
  • Ability to work with limited supervision.
  • Excellent customer service skills, telephone etiquette, and display of core values.
  • Understanding of Collective Agreements and scheduling rules in a hospital environment preferred.
  • Proficiency with Microsoft Office (Word and Excel).
  • Proven organizational and problem-solving skills.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as a team member.
  • Proven ability to prioritize duties and meet goals.
  • Proven ability to manage multiple demands and stressful situations.
  • Committed to continuous education and learning.
  • Crucial conversation or conflict resolution training an asset.
  • Demonstrated good attendance and performance records with the ability to maintain these same standards.
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital-related policies, health and safety legislation, and best practices.

About Oak Valley Health:

Oak Valley Health is one of Ontario's leading community healthcare organizations. We provide high-quality, patient-centered care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services.

What We Offer:

We offer a competitive compensation package, including a salary of $36.83 per hour, and opportunities for professional growth and development.

Work Schedule:

The successful candidate will be available to work days and evenings in 4, 8, or 12 hour shifts. These may include potential weekend shifts as needed.

COVID-19 Vaccination:

Oak Valley Health requires all employees to be fully vaccinated against COVID-19 as a condition of employment.

Accessibility and Diversity:

Oak Valley Health is committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly, and honestly. We welcome applications from diverse candidates and are committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.